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Caller asks how do they know if they have COVID
What are the symptoms of COVID-19?
Caller wants to know where they can get the monkeypox vaccine
WORKFLOW FOR HELPING CALLERS BOOK A MONKEYPOX VACCINE APPOINTMENT
Caller wants to know about $20 gift card for being tested
Who qualifies to receive a $20 gift card after getting tested for COVID-19?
Caller wants help ordering at-home tests
PROCESS FLOW - ORDERING FREE AT HOME TESTS I need help ordering the free at-home COVID-19 tests Can you help me order the free at-home COVID-19 tests?
Caller wants to know what type of tests there are for COVID
What types of tests are available for COVID-19?
Caller wants to know how to report their positive at home test
How do I report a positive at-home test? Am I required to report my positive at-home test?
Caller wants to know what to do when their employees test positive
I am a business owner, manager, supervisor, or lead, what should the company do (what should I do) if an employee tests positive for COVID-19?
Caller wants to know when they can go back to work after having COVID
Can I return to work once my isolation or quarantine is over?
Caller wants testing results
I was tested for COVID-19 and I do not know how to get my results. How can I get my results? Where do labs or clinics report positive COVID-19 test results?
Caller wants to know what assistance there is to help them pay for their water bill
What if I can’t pay my utility bills?
Caller is an undocumented immigrant and wants to know what assistance they are eligible for
What financial assistance is available for undocumented immigrants?
Caller wants to know if COVID tests are free
How much does it cost to get screened or tested for COVID-19 (with or without health insurance)?
Caller wants to know if they test positive, how can they make sure their kids will be okay?
If I test positive for COVID-19, what should I do to protect others in my household?
Caller wants to know if the COVID-19 treatments are free
Where can I get treated for COVID-19?
Caller says someone at their job tested positive and they are still working right next to them. Caller feels unsafe and wants to know what they can do about it
Caller would like to report a business, organization and/or any specific instance of not following required COVID safety measures.