Non-Verbal Skills
Making this and keep this is important, so that others know you are interested and paying attention
What is eye contact?
Written messages containing more detailed information, meeting notes, collaborations, etc
What are emails?
True or False: Being on time is part of showing your professionalism
True
True or False: Feedback can be harder to hear/receive in front of others
True
Signals including your posture, facial expressions, or hand gestures, which can indicate feelings
What is body language?
Facebook, Instagram, LinkedIn, Twitter
What are social media platforms?
The set goal or time limit by which something should be completed
What is a deadline?
Geared towards helping you improve and recognize points of growth, not mean-spirited criticism
What is positive feedback?
Practices like leaning in, focusing, taking notes, nodding, not checking your phone
What is paying attention/giving your full attention?
Typos, incomplete sentences, use of slang or bad language, etc
What are examples of unprofessional communication?
Setting reminders, leaving 10 minutes earlier, setting a clock ahead, etc
What are examples of time management practices?
Saying something good, then providing feedback, then ending with something good
Wearing more formal attire for mass or important meetings, less formal for playing basketball with teens
What is appropriate dress/attire?
Automated response to let others know you are unavailable
What is an "out of office/vacation" responder?
Making it to holy hour, a donor meeting, contact work, or other work tasks on time
What is consistent punctuality?
Conversations built on respect and listening to understand others
What are open, honest conversations?
Not just what you say, but how you say it
What is inflection/ tone of voice?
Shorter messages for quick information and responses, but don't warrant a phone call
What are text messages (or GroupMe messages)?
Responding to calls, messages, and emails within 24-48 working hours
What is timely communication etiquette?
Issues in conduct/behavior or habit, not simply character aspects you don't personally like
What are good points for feedback?