Clients Rights & Grievance
Privacy & Security
Corporate Compliance
Mandatory Reporting
Adverse Incidents
100
when a client goes AMA (against medical advise/or basically has the right to make bad decisions)
What is the right to refuse treatment?
100
PHI
What is Protected Health Information
100
DRA
What is Deficit Reduction Act
100
Elder adult, 65 years or older
What is Vulnerable adult
100
Death or serious injury
What is Sentinel Event
200
I cant get no.... sa-tis-faction!!!!
What is a Complaint
200
TPO
What is Treatment, Payment & Operations
200
Well based standards of right & wrong
What is Ethics
200
APS
What is Adult Protective Services
200
SSR
What is Situational Summary Report
300
45 Days
What is Allocated time to resolve complaint
300
Incidental Disclosure
What is Permitted, limited use of PHI
300
an Intentional act to deceive (you know like when you know you're doing wrong and do it anyways)
What is Fraud
300
Unmarried & under 18 years
What is Definition of Child
300
DON (Director of Nursing)
This person reviews adverse incidents
400
Action
What is Failure to resolve complaint within allocated time
400
Accounting of Disclosure
What is List of PHI use outside of TPO
400
Protection from retaliation
What is Whisteblowers Protection
400
an act where a penalty clause may be imposed to any person who willfully fails to report suspected abuse (which could be a class B misdemeanor)
What is the Mandatory Reporting act?
400
24 Hours
What is Time frame to report Sentinel Event
500
the right to have all information shared with staff treated confidentially (in other words.... can you keep a secret?)
What is Client Privacy?
500
Locking Bag
What is Method of transporting health Information
500
System of effective internal controls
What is Corporate Compliance
500
Duty to Warn
What is Obligation of therapist to warn about threats of violence
500
No serious injury or death
What is Non Sentinel Event
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