Personal Values
Team Values
Leadership Values
Customer Care Values
Growth & Development Values
100

What is Integrity?

Definition: Being truthful and honest in your words and actions.

Examples:

  • Admitting a mistake at work.
  • Giving accurate information even when it is difficult.
100

What is Teamwork?

Definition: Working together to achieve a common goal.

Examples:

  • Sharing ideas during meetings.
  • Helping coworkers complete a project.
100

What is Leadership?

Definition: Guiding and influencing others toward success.

Examples:

  • Setting a positive example.
  • Inspiring others to achieve goals.
100

What is Customer Focus?

Definition: Understanding and meeting the needs of those you serve.

Examples:

  • Listening carefully to concerns.
  • Going the extra mile to provide assistance.
100

What is Learning?

Definition: The willingness to gain new knowledge and skills.

Examples:

  • Attending training sessions.
  • Asking questions to learn more.
200

What is Respect?

Definition: Treating others with kindness, dignity, and consideration.

Examples:

  • Listening when someone is speaking.
  • Valuing different opinions.
200

What is Trust?

Definition: Building confidence and trust through reliable actions.

Examples:

  • Keeping your promises.
  • Being dependable.
200

What is Empathy?

Definition: Understanding and sharing the feelings of others.

Examples:

  • Listening to a coworker's concerns.
  • Considering another person's perspective.
200

What is Compassion?

Definition: Showing genuine concern for another person's well-being.

Examples:

  • Taking time to understand a patient's situation.
  • Offering support during a difficult experience.
200

What is Adaptability?

Definition: Adjusting effectively to changing situations.

Examples:

  • Embracing new technology.
  • Changing priorities when needed.
300

What is Accountability?

Definition: Taking ownership of your actions and responsibilities.

Examples:

  • Completing assigned tasks on time.
  • Following through on commitments.
300

What is Communication?

Definition: Sharing information clearly and effectively.

Examples:

  • Providing project updates.
  • Actively listening during conversations.
300

What is Courage?

Definition: Being willing to face challenges or difficult situations.

Examples:

  • Having a tough conversation respectfully.
  • Standing up for what is right.
300

What is Excellence?

Definition: Delivering high-quality service consistently.

Examples:

  • Following best practices.
  • Striving to exceed expectations.
300

What is Initiative?

Definition: Taking action without being told what to do.

Examples:

  • Identifying and solving a problem.
  • Volunteering for a new project.
400

What is Perseverance?

Definition: Continuing to try despite challenges or setbacks.

Examples:

  • Learning a new skill after several failed attempts.
  • Staying focused on goals during difficult times.
400

What is Inclusion?

Definition: Appreciating and valuing differences among people.

Examples:

  • Encouraging diverse perspectives.
  • Creating an inclusive environment.
400

What is Innovation?

Definition: Looking for new and better ways to do things.

Examples:

  • Suggesting process improvements.
  • Developing creative solutions.
400

What is Responsiveness?

Definition: Responding quickly and effectively to needs or concerns.

Examples:

  • Returning calls promptly.
  • Addressing issues before they become problems.
400

What is a Growth Mindset?

Definition: Believing that abilities can be developed through effort and learning.

Examples:

  • Viewing mistakes as opportunities to improve.
  • Seeking feedback to grow.
500

What is Character?

Definition: Doing the right thing even when no one is watching.

Examples:

  • Reporting an error you discovered.
  • Following company policies without supervision.
500

What is Encouragement?

Definition: Supporting and motivating others to succeed.

Examples:

  • Coaching a new employee.
  • Celebrating team accomplishments.
500

What is Servant Leadership?

Definition: Putting the needs of the team and organization first.

Examples:

  • Helping others succeed.
  • Removing barriers that prevent progress.
500

What is Service Excellence?

Definition: Creating positive experiences that build loyalty and trust.

Examples:

  • Following up after an issue is resolved.
  • Making customers feel valued and appreciated.
500

What is Continuous Improvement?

Definition: Consistently working toward improvement and higher standards.

Examples:

  • Setting development goals.
  • Pursuing ongoing professional education.
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