The first impression we give to the customer.
What is Smile and Greet?
Loss Prevention Regional Manager.
Who is Nick Bacon?
The day Vans opened.
When is March 16th, 1966
The meaning of "SE" in Ultrarange SE
What is Special Edition?
Staging shoes in front of racks alphabetically.
What is drags?
This would raise our UPT and ADS.
The "Rule" for total loss prevention.
What is the 80 10 10 Rule?
80%: - Will go either way depending on situation
10%: - Will ALWAYS steal
10%: - Will NEVER steal
Paul forgot to do this on opening day.
What is make change?
Why is there a bump on the back of the shoes where the red logo is on the heel?
van doren wanted to add the bump to show that not every shoe is going to be perfect
How does console work?
Consolidation of apparel, shoes and accessories that get shipped to the outlets. Typically things on sale.
Making sure all sizes are out, and refolded.
What is Replenish and Recover?
The original color for the Authentics.
What is Navy?
How do you put damages/donations away?
Shoes: mark red X on the logo inside the sole of the shoe, cut out the barcode and tape shoes.
Apparel: mark red X on the cloth tag
A question that cannot be answered with a "yes" or "no" response.
What is Open Ended Questions?
What form do we fill out if someone has stolen apparel, shoes and/or accessories?
APIS
The first five shoes and years they came out
What is :
Authentic - 1966
Era - 1976
Old Skool - 1977
Slip-On - 1977
Sk8-Hi - 1978
BONUS: Half Cab - 1992??
Connecting the shoes to the apparel with bridge statements.
What is Building an Outfit?
The creators of the first skate shoe.
Who is Tony Alva and Stacy Peralta (Z Boys)?