Verification
How To:
Random
Systems
All About Me
100
These are the 3 items you need to properly verify an account.
What is one out of wallet and two in wallets.
100
How to: Expire User Session in ________
What is Direct Express
100
The process of sending the cost of a transaction back to a merchant
What is Chargeback
100
System of Record
What is MDS
100
Matthew's drink of choice each day
What is Iced Tea
200
These are the words describing the phrase "RM".
What is Relationship Manager.
200
How To: Send statements from one of these 3 systems _____ , ______, and/or ______
What is Direct Express, VIQ, and/or Mobius
200
Vantiv is an example
What is an Acquirer
200
Call Notation
What is Salesforce/ServiceCloud
200
Matthew's previous home state
What is New York
300
These are the two systems we can use to verify an account.
What is MDS and Salesforce.
300
How To: Translate a _______ in to a MID for a Whole Foods.
What is BU #
300
Another name for Gift Cards
What is Stored Value Cards
300
Supply Orders
What is POS Portal
300
Matthew's "Employee of The Month" award occured in this month and year
What is January 2016
400
T/F: A merchant MUST verify a MID.
False
400
How To: Lookup CHARTS # for Chargebacks in Direct Thick Client.
What is Chargeback Queue.
400
This method allows you to order terminal paper quickly and for a certain terminal.
What is the specific method
400
Real time transactions and batch information
What is Tandem
400
Matthew's Birthday (Month, Date and Year)
What is July, 8th 1995
500
What are the 3 main pieces of information we should start with when performing verification in Salesforce.
What is MID, Name of the business and complete address including city, state and zip code.
500
How To: The EXP Column on the MM-303 shows fees for _____
What is International Cards Used
500
This mode allows us to view a list of all transactions in a batch in Tandem
What is AL/all
500
This version of Direct is where chargebacks should primarily be used in
What is Direct Thick Client
500
Matthew's tenure at Teleperformance
What is 6/7 months
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