Hearing Impaired
Visually Impaired
Angry Patient
Impaired Understanding
Anxious Patient
100

How should you face the patient?

What is Good Light?

100

When communicating with visually impaired patients, what should you use?

What is Verbal Descriptions?

100

What should you always honor the patient?

What is personal space?

100

How should you keep the conversation?

What is single subject?

100

What type of technique should you help this patient with?

What is relaxation and deep breath taking?

200

How should you gain a patients attention?

What is a light touch?

200

What should you always inform the patient of?

What is Exactly what you will be doing?

200

What shows the patient that you are caring about their feelings?

What is demonstrating genuineness, respect, and positive body language?

200

How should you speak with the patient?

What is Slowly?

200

When a patients anxiety is high what should you do?

What is listen attentively without interruptions?

300

If a patient has a hearing aid, what side should you sit?

What is the opposite side?

300

When you go to escort a patient what do you offer?

What is your arm or elbow?

300

If the patient demands a response immediately what should you do?

What is give them a time frame?

300

What kind of words should you use with this kind of patient?

What is layman terms?

300

What is anxiety and anger impaired communication called?

What is white coat syndrome?

400

What is the optimal distance for a hearing aids effectiveness?

What is 10ft?

400
What should you explain to the patient when they first come in?
What is sound or noise?
400

What should you do when a patient is screaming and yelling?

What is listen actively with an open mind?

400
What should you do with a patient who is withdrawn or mute?

What is do not force answers?

400

What are the symptoms of anxiety?

What is increased heart rate, sweating, shaking, and trembling?

500

This type of sound is lost with auditory nerve damage?

What is high-pitched sound?

500

What should you never do with the patient?

What is leave them alone?

500

If the patient is showing threatening body language what should you do?

What is leave the room and find office manager?

500

What should you never do with these type of patients?

What is overload with too much information?

500

What tends to upset these patients more?

What is the least little thing?

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