Appointment Scheduling
What is the length of all newly scheduled sick appointments?
30 minutes
Every patient should idealy leave with what scheduled?
Thier next appointment.
What should you do while someone is filling/counting a prescribtion?
Do not distrub them.
When retrieving a controlled substance what is the second person called?
A witness.
Heartworms are transmitted by what insect?
Mosquitos.
Appointment type for senior wellness, new pu/kit, or extra time?
Wellness Level 2
Wellness program that helps clients budget preventative care?
Care Club
True or False all canine medications can be given to cats at a lower dose?
False.
How many witneses do you need to pull up a controlled substance?
One.
A TPLO repairs what structure?
Cranial cruciate Ligament.
Clients should arrive how early before the appointment?
10 minutes
Care Club Wellness should always be selected on what?
Wellness treatment plans.
Appliance included in pharmacy safety protocols?
Pharmacy refrigarator.
When should a controlled substance to go home be filled?
At the time of pick up, with a witness.
Fecal test diagnose what?
Internal Parasites.
When should a procedure with sedation be scheduled?
Early in the day or as a drop off.
Long term future booking % goal for the year is?
75%
What is the protocol when the last of a medication is used?
Write it on the ordering list.
How many controlled drug levels are there?
5
Does the leptospirosis vaccine prevent a virus or a bacterial infection?
Bacterial infection.
What do each of the 6 colored flags on the appointments mean?
Orange - Care Club
Red - needs a treatment plan
Green - Shelter
White - Treatment plan done not signed
Purple- Treatment plan signed
Blue - Care Club Access
Care Club Clients recieve what through Home Delivery?
A discount.
Why do the pharmacy protocols exist?
Safety.
What is the name of the vet license to fill controlled substances?
Drug Enforcement Administration (DEA) Registration
True or False a HW test only detects female heartworms?
True.