Market Profile
Templates/Vivify
Escalations
Transitions of Care
Tracker
100

Where is non-Contessa owned ACRN's information located

Escalation Page under phone contacts

100

This is completed/acknowledged daily in vivify by an RCC

Alerts & Notifications

100

This person is the point of contact for escalations in the monitoring phase.

Who is PCP/Specialist

100

Documents are uploaded to tracker when a patient is transitioned to an RP

What is Rescue Plans

100
Define Oversight meaning

In-charge of the patient, escalation point of contact

200

Name the courier service that Market AZ Dignity uses

Dropoff 

200

Local 911 number is recorded here

What is Snapshot

200

We notify internal team of current patient situation by what platforms

Email & Teams notifications

200
Typically this role is included on all Acute phase discharge rounding calls in markets where we do not do the acute phase of care.

What is the RP

200

If a FFS patient is admitted to the hospital how do you end their episode?

add phase event & discharge once discharged from hospital

300

Name the company that provides DME/Oxygen services in SC Market Prisma

What is Equipped for Life

300

Name the amount of current patient situation templates there are

4

300

Change in Condition or concerns are updated here

What is Snapshot

300

What is the minimum amount of time post acute phase that you can transition a patient to the RP

5 days

300

This feature is used to create follow up tasks

What is ADD+ and or Push Pin 

400

Confirm the main line number for Optum Pharmacy in AZ Prisma.

(480)705-6200

400

Template is completed every Friday

transition of care handoffs: RCC to RCC 

Transition of Care: Weekend/holiday

400

This triage definition in the triage decision support tool is used in sings and symptoms that justify an immediate response from team

immediate

400
After an escalation what role manages the patient

RCC 

400

This task is the responsibility of a RCC to complete daily in the monitoring phase

What is Review Telehealth Data

500

Dignity AZ Market has what resources available for a clinical escalations

What is Contessa ACRN's

500

This feature is used to enter in patients vitals and pathway questions in vivify

What is Direct Entry

500

Who is contacted if the patient states they are having crushing chest pain or if feels like a car is on their chest

what is 911

500

What is required to be done prior to the VCU taking a monitoring patient

Verbal handoff ACRN/MRCC to VRCC

500

EOE Summary is located here once completed

What is the documents section
M
e
n
u