Loan Origination
Compliance
Underwriting
Affiliated Business Arrangement
Customer Service
Closing Disclosure
200

This document must generally be delivered within three business days of application.

 What is a Loan Estimate (LE)?

200

This federal law prohibits discrimination in lending.

What is the Equal Credit Opportunity Act (ECOA)?

200

This calculation compares total monthly obligations to monthly qualifying income.

What is debt-to-income ratio (DTI)?

200

This disclosure notifies consumers that affiliated companies have a business relationship.

What is the Affiliated Business Arrangement Disclosure?

200

This skill is consistently identified as the foundation of exceptional borrower experiences.

What is communication?

200

This form replaced the HUD-1 Settlement Statement for most mortgage transactions.

What is the Closing Disclosure (CD)?

400

Under TRID, an application is triggered when six key pieces of information are collected. This final piece is the desired ________.

What is the loan amount?

400

A borrower must generally receive a corrected CD this many business days before consummation if the APR exceeds tolerance limits.

What is three business days?

400

Fannie Mae's automated underwriting system.

What is Desktop Underwriter (DU)?

400

Consumers may not be required to use an affiliated provider unless the service is this.

What is required or mandatory?

400

Providing realistic timelines and process explanations is commonly called setting ________.

What are expectations?

400

This section summarizes credits, required funds, and cash needed to close.

What is Calculating Cash to Close?

600

The percentage of a home's value represented by the mortgage amount.

What is loan-to-value (LTV)?

600

This category of fees is not permitted to increase from the Loan Estimate to closing.

What are zero-tolerance fees?

600

Funds remaining after closing that demonstrate a borrower's financial strength.

What are reserves?

600

The ABA disclosure must describe the ownership interest and any expected financial ________.

What is a financial benefit or thing of value?

600

Helping borrowers understand the mortgage process reduces anxiety through customer ________.

What is education?

600

A corrected CD is often needed if this key loan term changes after disclosure.

What is the interest rate, loan product, or loan terms?

800

The process of collecting income, asset, and credit documentation prior to underwriting

What is a complete loan package?

800

This rule established the Loan Estimate and Closing Disclosure forms.

What is TRID?

800

For FHA loans, this monthly premium protects the lender against default risk.

What is Mortgage Insurance Premium (MIP)?

800

This federal law governs Affiliated Business Arrangements.

 What is RESPA?

800

This stage creates the highest borrower anxiety and therefore requires the most proactive communication.

What is the underwriting or processing stage?

800

Recording fees and certain third-party services commonly fall into this tolerance bucket.

What is the 10% cumulative tolerance bucket?

1000

A consultative sales technique used to uncover a borrower's goals through questions.

What is a needs analysis or discovery interview?

1000

The allowable increase for zero-tolerance fees is exactly this amount.

What is $0?

1000

The fourth ā€œCā€ of underwriting, after Credit, Capacity, and Capital.

What is collateral?

1000

Violations related to improper referral fees typically fall under this section of RESPA.

What is Section 8 of RESPA?

1000

A borrower calls every day worried about deadlines. The best solution is proactive ________.

What is communication?

1000

If the APR becomes inaccurate beyond regulatory limits, a new CD may trigger a new ________ business-day waiting period.

What is three business days?

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