Financing Agreement
Who creates the financing order form and sends it to the lender?
VFT (Vendor Finance Team)
What is a PO?
A PO is a Purchase Order that we receive from the Lender to verify the contract fulfillment with the Customer and is required by VFT to authorized Unit Shipment
What is a rebate?
A Rebate or Buyout is cash back to the customer.
Who sends the finance agreement to the customer to sign?
The lender
What happens when the vendor financing status is updated to “Lender PO Received” by VFT?
It will automatically push the Order into the Audit Queue and add Pink Orders in Quick Links
Which document is sent by the Lender to the customer to confirm they received the units?
A Delivery & Acceptance (sent via DocuSign) notice
What information does the lender need from the customer to process the financing agreement?
Lender requires the following details from the customer
Driver License/ID
Fed Tax ID#
SSN for Docusign
Voided business check
ACH form (required to pay Lender, not Motive)
Where does the checkoutlink appear?
In more details on the pink order page
Does the customer get a rebate before Motive's funding is complete or after?
After
Who needs to follow up with the customer for signatures on the finance agreement?
Account Executives
When will the units be shipped to the customer?
After the customer makes the payment through the COL shared by AE
When do the AEs get tier commission for VF deals?
After the Motive’s funding is complete and the customer has received their rebate.
When the finance agreement is processed what does the lender send to the VFT to confirm the finalization of the contract?
A purchase order (PO)
In case of any issues with the COL or the PO, what should be done?
Create a case for OM
How much time does it take for the rebate to process after Delivery & Acceptance confirmation?
It is processed within 10 days