InSight
IMAGING
WORTH 1000 WORDS
THE GRADE
Get LEAN
200

A thorough Condition Report includes the listing of conditions or damages to these three items. 

What is:  Options, Parts, Accessories. 


Also accept: Equipment, Body,

200

This resource is where you will find all information and processes related to imaging.

What is:  Imaging Portal.  (Found on the Vehicle Entry CoP)

200

An indicator or red flag for this. 

What is:  Qtr/cab replacement? Weld burns?

200

The NAAA grading scale is intended to provide a vehicles general appearance and condition on a point based scale with this range.  

What is, 0 - 5?  (5 Point)

200

This meeting is held every day and a set time.

What is: DSU (Daily Stand Up)?

400

As part of the completion of a thorough CR, InSight requires the CR writer to follow these guidelines. 

What is:  NAAA

400

A tool that provides LDM metric reporting and all past performance results. 

What is: Imaging Dashboard (Tableau Reporting) 

400

An example of a red flag.

What is:  Badge/Emblem backwards/wrong order?

400

The grade for a vehicle with disconnected mechanical parts, severe damage or missing body panels and is inoperative.

What is:  Grade 0?

400

Process time, production, and cost are all examples of this.

What is:  Metric?

600

There are occasions where the system generated ART, is not appropriate for the damage.  The repair action can be change by this responsible party to more appropriately reflect as needed. 

What is:  Outside Coordinator, Account Rep. 


Also accept:  Commercial Coord, Client. 

600

A workbench that can used to review and audit image quality. 

What is:  Imaging Workbench?  

600


This photo shows two key items.

What is:  1) Burn hole 2) evidence of broken glass. 

600

This is the highest possible grade for a vehicle with existing or repaired damage to a structural component.  

What is: 2.9 (2)

600

For each day a metric goal is not met, the team should produce this, to help better understand why.

What is:  Disruption or challenge?  (Recorded on the Pareto chart)

800

This tool provides real time workload data. 

What is:  OCC (Operations Control Center)

800

This is an example of this.

What is:  Structural Alteration. (Front Cross Member/Cut/Alteration)

800

The NAAA grade is evaluated on these 5 components.  

What is:  Paint and Body/ Interior/ Structural/ Mechanical/ Tires?

800

Once a trend has presented itself through the Pareto, the team would then proceed to do this.

What is:  A) Action Plan  B)  Problem Solving WS?

1000

Specialty units can pose challenges for photographers especially with image content and placeholders.  Using this will provide a detailed solution.  

What is:  Specialty Imaging with MIC SOP?  

1000


What is: Structural Alteration.  Front Crossmember Cut/Alteration. 

1000

A vehicle with only minor light scratches, and minimal chips, 3 panels with PDR dents, slight dirt on front and rear seats, hood and Fbmp high quality previous repair, and new/matching tires (8+/32nd)would likely have a grade of this.

What is:  4 (Clean)

1000

This certification provides you with tools to deep dive into the problem solving process.

What is:  Yellow Belt Certification?  

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