What is verbal communication?
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According to the Sapir-Whorf hypothesis, our perception of reality is determined, and limited, by:
A) Our cultural background
B) The language we speak
C) Our innate abilities
D) Our emotional state
B) The language we speak
The Sapir-Whorf hypothesis suggests that we can only perceive things that we have the language to describe. The result is that language shapes our reality.
Chris, the manager in IT, spoke to the customer service representatives about the specifics of Python and SQL. What was the likely outcome?
A) Chris impressed the service reps with his knowledge.
B) The service representatives were left feeling confused.
C) The service representatives were more interested in what Chris had to say.
D) Chris' credibility was well-established.
B) The service representatives were left feeling confused.
It's crucial to consider your audience, so as to give them the best possible change at understanding you. That goal can be derailed by jargon, acronyms, and overly technical language.
In her speech, Abigail described the love and appreciation she felt for her family and friends. This language is best described as:
A) Concrete
B) Abstract
C) An affect display
D) Powerful
B) Abstract
Abstract language refers to intangible things that cannot be seen/handled.
Instead of using the word, "policemen," in her speech, Niahla used the phrase police officers. Her editing of the words she used is an example of:
A) Power language
B) Bias-free language
C) Concrete language
D) Hate speech
B) Bias-free language
Bias-free language helps to attract people rather than alienate them. It focuses on inclusivity, socially acceptable labels, and terminology that doesn't draw unnecessary attention to one's group membership.
Speaking on the Martin County book bans, 100 year old Grace Linn stated, "Fear is not freedom. Fear is control." The words fear and control are best described as:
A) God terms
B) Devil terms
C) Buzz words
D) Contextual
B) Devil terms
Devil terms, when evoked, are persuasive tools that trigger negative feelings and, sometimes, incite angry action.
When the family's shih tzu, Lilly, passed away, the family said she crossed over the rainbow bridge. The phrases "passed away"and "crossed over the rainbow bridge" are:
A) Idioms
B) Sensitive
C) Euphemism
D) Appropriate
C) Euphemism
A euphemism is a word or phrase that is rife within everyday language and conversation. They allow us to have uncomfortable conversations without using unsettling language. They run the risk of creating misunderstandings.
Which of the following examples best represents denotative language?
A) The rose in the garden reminded me of a happy moment in my life.
B) I felt blue after watching that tragic movie with my friends.
C) Carbon is a chemical element with the symbol C and atomic number 6.
D) The sky is crying today. This rain will never stop.
The answer is C. Denotative language uses the literal, objective definition of a word.
Verbal immediacy best describes:
A) Responding quickly to people communicating with us
B) The urgency of the sender's message
C) How physically and emotionally close we feel to someone we're communicating with
D) How direct and demanding we are with our words
C) How physically and emotionally close we feel to someone we're communicating with
Positive adjectives like warm, caring, friendly, accepting, supportive, and approachable are used to describe verbally immediate people.
What does the interpretation of language rely on for communication to work?
A) Shared or agreed upon meaning
B) Emotional connection
C) Accurate physical representation
D) Similar cultures
A) Shared or agreed upon meaning
We assigned meaning to specific words and without agreeing on it, the meaning is lost.