Verizon Visa Card
SMB
Student Discount
Prepaid Pricing Changes
Potpourri
100
Conveniently manage all of your purchases and payments using this handy app, great for self serve.
What is My Verizon? (also available through Verizon Visa Card app)
100
It’ll be No Mas if you forget to sign up your SMB customer with this important document. It’s what gives your customer those SMB discounts.
What is MAA (Major Account Agreement)?
100
It’s the maximum number of lines that can enjoy a Student Discount.
What is 2?
100
The longer you ____, the more you _____ with Verizon Prepaid.
What is Stay and Save?
100
This cool Touchless Retail update allows you to gather customer information during the credit application process without needing to ask for it verbally or having the customer enter it directly on your computer.
What is Co-Browsing?
200
This monthly discount is usually available only when you’re set up with a Debit Card but not so with the Verizon Visa Card. Another great benefit of card ownership.
What is the $10/month AUTO PAY discount?
200
Avoid activation and upgrade fees with Business Customers by ensuring they are on these plans and have this many lines.
What are Business Plans and 11+ lines?
200
Every penny counts when you’re a starving student. Save up to this amount when you have 2 lines on the Student Discount Program.
What is $25? ($10 savings on a single line)
200
Previously unavailable with the Unlimited Prepaid Plan, you can now add it as an extra feature for just $5/month.
What is Mobile Hotspot?
200
As of June 3, a special PIN is now required for customers wanting to do this with their mobile number.
What is Port Out?
1. #PORT
2. My Verizon App > Settings > Security > Number Transfer PIN > Generate PIN
300
Earn this percentage back when you shop for Groceries (including delivery) and Gas.
What is 4%?
300
The $35 Business Unlimited Plan is an affordable unlimited plan available exclusively to SMB customers. Be sure to communicate these 2 important features about this option.
What are 1. Maximum 5Mbps and 2. DPP or BYOD only transaction?
300
Signing up for the new Discount Program is easy as ABC. Go to this URL to get started.
What is VZW.com/students?
(also available: vzw.com/nurses, /teachers, /military, /firstresponder)
300
Verizon rewards loyalty on the Prepaid Plans. Save this amount after 3 months on Prepaid.
What is $10?
300
For the 25th Time in a row, Verizon was given top honors in Wireless Network Quality by this Consumer Service Evaluation Group.
What is JD Powers?
400
Earn this amount in Verizon Dollars as a bonus just for signing up!
What is $100?
400
Working with a Business customer with less than 2 years of operation? Be sure to use this option when running credit. It should help with set up.
What is Blended Score/Credit?
400
It’s the maximum time you can enjoy the Student Discount. By then, hopefully you can get your first job and transition to an employee discount!
What is four years?
400
After 9 months of Prepaid usage on the Unlimited Plan, your monthly cost drops down to this.
What is $50? ($15 savings)
400
Give your customers the peace of mind with equipment protection through Verizon Protect. Along with insuring that device, you get access to these 3 apps. Be sure to download them for your customers before they leave the store!
What are:
1. Tech Coach
2. Call Filter
3. Digital Secure
500
When quarantine ends, be sure to use these perks for your next vacation. It’s another great perk of card membership.
What are 2 free TravelPass?
500
Need help with an SMB question or stuck with how to complete an MAA? Bookmark this great tool and get all your answers at your fingertips.
What is SMB Up to Speed?
500
It’s the 3rd party vendor that validates the student’s eligiblity.
What is Unidays?
500
Calls/Texts/Data roaming are included with the Unlimited Prepaid Plan. To use it on any other prepaid option, you’ll need to pay this.
What is $5/day? (Travel pass)
500
Customer Experience is the name of the game and earning 10’s on the RIS is the goal. This is how we calculate RIS scores.
What is the percentage of 9’s or 10’s?
Example 10 surveys in the month with 8 surveys at 9 or 10 score = 80% RIS