Verification
Basics
100

SPI stands for

What is Sensitive Personal Information?
100

I charge you when you make a payment via Customer Service.

What is a Agent Assist Fee?

200

I have the same capabilities as a AO

What is an Account Manager?

300

I am what you need to gain access to your account over the phone.

What is Account Pin?
400

I am what you would call a sneaky way to steal your information

What is phishing?

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