Fee Collection
When collecting routine payment, what key points need to be established?
1. Make sure clients are aware of the payment policies
2. Credit policy should be listed on the estimate sheet
3. Establish a firm payment policy
Inflammation of the brain and spinal cord
Encephalomyelitis
What does accounts receivables mean?
Money owed to the company buy its debtors
Controlled substances are regulated by what agency
DEA
Animal Lying on their back
V/D
When a client is paying with a check, it is important to obtain this for validation?
Driver's license
Surgical removal of a mass/lump
Lumpectomy
AR should be monitored on a ________________basis.
Monthly
How are Controlled Substances categorized?
By strength, potential to be addicted to, and extent of a chemical change to the body
Lying on their side
Lateral
Why do business owners prefer using credit card services?
Less risky, better for transient clients, better options for the client
Wave- like motion that helps move food or other bodily fluids
Peristalsis
T/F- Once an account gets out to 60 days it will be difficult to collect the money.
True
What personnel are allowed to handle Controlled Substances?
DVM or LVT
Towards the nose
Rostral
The best way to ensure payment is to implement and stick to this policy....
Pay at the time of services
Very little urination
Oliguria
When calling a client about money owed; it is important not to do what?
Do not leave a message with full details and that the client owes money.
A veterinarian must have this in order to dispense, order or handle controlled substances.
DEA license and DVM license
Towards the inside
Medial
What is a disadvantage for billing clients?
Some clients will not pay. This policy should only be executed with established clients.
Inflammation of the muscle
Myositis
AR should not exceed this percent of monthly gross income.
25%
What are the new laws in the state of Virginia for dispensing controlled substances in the veterinary clinic?
Can only dispense 7 days worth in the veterinary clinic.
Have to have a written RX or called into a pharmacy for quantities over 7 days.
Towards the tail from the midline
Caudal