Chart/Medical Records
Charges/Orders
Billing/Financials
Where Do I Find...
Thrive Pet Healthcare
100
Use this section of the Chart to find specific words, phrases, or documents in the medical record.

What is the search bar?

100

This button, when clicked, moves the patient into checking out and informs the CSR that payment is ready to be received. 

What is the Finalize button on the invoice?

100

This is where all testing and training should be done.

What is the Sandbox?

100

Vaccine history and Rabies certificates

What is the Immunizations tab?

100

The names of your Lead Implementer for Vetspire. 

Who is Sadie Hahn?


Who is that crazy girl with the southren accent? will also be accepted.

200

Where requisition forms for outside labs can be printed (2 answers).

1. Where is beneath the orders bar of the encounter it was ordered under?

2. What is the Labs tab of the Patient Bar?

200

This is how integrated labs are ordered.

What is the Order Labs button above the Orders bar in an encounter?

200

At this specific time, the invoice is locked and can no longer be reopened for editing.

When is midnight?

200

End of Day

What is the Financials tab of the Main Task Bar?

200

The name of the set of codes and shared settings among all Thrive hospitals using Vetspire. 

What is Central Structure?
300

The section of the Patient Bar contains the ability to download or email the full medical record. 

What is the Tools dropdown?

300

This tab in the Patient Bar hold previously made estimates and allows for the creation of Future-Date Estimates.

What is the Billing Tab?

300

Due invoices are considered this.

What is Accounts Recievable? 

300

Advanced search options (search filters)

What is the Clients Tab on the Main Task Bar?

300

This Sharepoint site holds all Vetspire training videos, SOPs, the Learing Events calander, and more!

What is the Vetspire Support Hub?

400

The name of the encounter used to order new medications outside of an appoitnment or to order medications that do not have refills reamaining  (after doctor approval). 

What is the Medication Pickup or Medication to Pharmacy encounter?

400

This button on an estimate turns the estimate into an invoice.

What is the Convert to Invoice button?

400

Invoices can be in one of these three statuses (name all three).

What is open, due, and paid?

400

Tasks assigned to me (2 answers)

1. What is the Dashboard of the Main Task Bar?

2. What is the Task quick action of the Main Task Bar?

400

The city and state where the Thrive Pet Healthcare home office is located.

Austin, Texas

500
One of the three places that information can be entered about the patient or client that does not get sent with the medical record.

1. What are Patient Alerts?

2. What are Patient/Client Notes?

3. What is a Private Note encounter? (will only be sent with the medical record if toggled on)

500

This is when medication pickup invoices should be finalized. 

What is at the time of payment?

500
The billing tab turns this color when an invoice is in the due status.

What is orange?

500

Link to the Helpdesk to submit a Vetspire support ticket

What is the Support (?) quick action on the Main Task Bar?

500

One of the reasons Vetspire was chosen for Thrive Pet Healthcare hospitals.

1. What is the removal of the software barrier when assisting other hospitals?

2. What is better data and analytics when participating in studies and negotiating rates with laboratories and suppliers?

3. What is the direct influence on what is developed due to owning Vetspire?

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