Cost
What is the service Fee of a hard drive?
$0, zero
What are the 6 Key behaivors?
Establish crediblity, Build Rapport, Product positioning, leading with vaule and benefits, ask for the sale, overcom objection
Do we do Installations if so how much?
Yes, $49
what are some service Fees?
$0, $49,$99
When does VHDP Update?
April 25
Do we cover Custom built Computer? If yes whats the service Fee?
No we do not cover
What are some IN-STORE SERVICES and their fee?
Virus Removal - $75
PC Tuneup - $45
Data Backup & Content Transfer - $75
Do we have a tech support with VHDP? if so is there a cost?
yes and no its part your plan
What can we Cover under ADH?
Gaming systems, portable handheld gaming devices, VR Headset, Audio Headset, Portable DVD/blu-ray, OEM Gaming controllers, audio/ Video streaming devices, Laptop, Tablets/ E-readers, Printers ( screen only),fit bits, smart watches
With the New update what Pet tech can be covered?
Wifi pet tech: collars, pet snack and food dispensers, and auto fetch machines
Whats the service fee of a smart thermostats.
$49, Forty-Nine
What is a bonus that you can get when adding VHDP to your bill?
Verizon customers enrolled in both Verizon Mobile
Protect and VHDP will receive a $1.25 or $3 credit
because Verizon Mobile Protect and VHDP include the
same digital security features.
Can any one come and help set up my new tech in my smart home?
What Products starts on day one?
Tech coach, installations, in store benefits, digital security, consutations
What wifi Floor care will be covered from the update?
Smart mops and vacuums
What is the service fee of a Home Theater in a Box (including any of the following as purchased as a set: receiver, sound bar, speakers, Blu-Ray player, amplifier, subwoofer and tuner)?
$99
What are some things we can install?
TV, Soundbar, smart thermostats, smart door lock, smart doorbell, wifi security cameras and alarms
Are there any In store benefits
Yes we do screen repairs, backup/ transfer, tune ups, and install anti virus
What apps do they have available with VHDP?
Tech coach & Digital Secure
What wifi home Health care and Advanced gaming will be covered?
Health care: Blood pressure monitors, EKGs, and Pilse Oximeters
Advanced Gaming: Augmented Reality Glasses and Non- OEM gaming Controllers
What is the servoce fee of a Smart Alarm Motion Detectors?
$0, Zero
When doing a installation is there any coverage afterwards?
All in-home installations include a 30-day workmanship warranty, wich covers any quality of work issues that arise within that time frame, and are handled at no charge.
What can the Verizon Digital secure app do for me?
security overview, app privacy, web security, wifi security monitoring, system check
Do we cover LCD plasma TV?
Yes
What are some other updates when it comes to claim allowance and Location?
instead of 2,000 per claim it will increase to 3,000 per claim.
customers can now extended VHDP coverage to a secondary address of their choose.