5G home
What can customers receive when switching to verizon Internet?
Customers can receive up to a $500 bill credit to cover any Early Termination Fee (ETF) charged by their previous internet provider when they switch to Verizon LTE Home Internet.
True or False: Customers can move their service without our permission.
What customers are eligible?
Which plan is $49.99/month with 3 year price plan guarantee?
300 Mbps
Which Plan has the 5 year guarantee ?
5G Ultimate
$60/month with a phone
$85/month without a phone
What will new customers be eligible for where 5G was previously not available?
5G Home C-Band entry plan ONLY
What is one top feature?
30 day money back guarantee
Where can an agent find where a customer is eligible for 5G home?
Alerts / Account Overview
Which plan is $74.99/month with 4 year price plan guarantee?
500 Mbps
Which plan has the 4 year price lock?
5G home Plus
$45/month with a phone
$70/month without a phone
Which plan gets C band up to 300 Mbps?
5G home Ultimate
What are the speeds ?
Download speeds up to 50 Mbps, typical speeds of 25- 50 Mbps
Upload speeds of 4-5 Mbps
When a customer doesn't qualify, what positioning statement can you use?
We are sorry that we are unable to offer you 5G Home Internet at your address at this time. Prior to qualifying service for any specific location, Verizon evaluates a number of factors to ensure we can provide new and existing customers the best possible experience. If you would like, we can walk you through how to sign up to receive updates if or when service becomes available at the address you provided."
Which plan is $89.99/month with 5 year price plan guarantee?
1GB
Which plan has the 3 year price lock ?
5G Home
$35/month with a phone
$60/month without a phone
Which plan gets C band up to 100 Mpbs download speed?
5G home
False
Which plan is $109.99/month with 5 year price plan guarantee?
2GB
Which plan includes a router?
All plans include a router.
Which plan gets C band up to 150 Mpbs download speed?
5G home plus
What is the price lock guarantee for LTE home
2 yrs for LTE Home, 3 yrs for LTE Home Plus, for new Verizon Home Internet (“VHI”) households who have not subscribed to a VHI service within the last 90 days. Applies only to the then-current base monthly rate exclusive of any other setup and additional equipment charges, discounts or promotions, plan perks and other 3rd-party services.
What's a quick way to see if the customer address is eligible?
Go to Quick Links > Coverage / E911 Check > 4G/5G Home Coverage Radial
Which plans includes Whole home wifi?
1GB & 2GB
How much is it to add a perk with the internet?
starting at $10/month.