If the soft phone system is not populating on your screen, what do you enter to make it come back?
CRTL+S
You're on thin ___.
What is Ice?
This is a popular drink for kids after playing in the snow.
What is Hot Cocoa?
What winter activity involves throwing cold spheres?
What is a Snowball Fight?
I am worn to mark a successful victory, I am also made out of flowers and leaves formed into a circle. I vary from big to tiny. What am I?
What is a Wreath?
How many attendance points are allowed in a 4-week period?
No more than 16 points.
"I'm feeling under the weather" mean this.
What is Feeling Sick?
Billions of these are made over the holidays. They are red and white.
What are Candy Canes?
If you lay on the ground and move your arms and legs up and down, you will be making a ___ ___.
What is a Snow Angel?
I am a massive and destructive pile of fluff. When I move, get out of the way fast. What am I?
What is an Avalanche?
How many breaks are allowed in a consecutive 3-hour period of time worked?
1 ten-minute paid break and up to 3 ten-minute unpaid breaks.
I slept so well last night, I was ___ ___.
What is Out Cold?
This bakery item is used to make miniature houses.
What is Gingerbread?
This winter activity involves sliding on ice with special shoes.
What is Ice Skating?
They are short and have pointy ears.
What are Elves?
How many call handling feedbacks are allowed in a 4-week period?
No more than 2 ISSUE call handling feedbacks.
That's just the tip of the _____.
What is an Iceberg?
What soda company often uses polar bears in their advertisements?
What is Coca-Cola?
This activity involves pulling something up a hill, and then sitting on it and sliding down the hill.
What is Sledding?
He hates Christmas and lives on top of a hill.
Who is The Grinch?
Where do you post EOS when your shift goes over 9 or more minutes?
Post EOS+(duration) in the Team Chat and also in the CX Assoc. OPS Chat.
To not talk to someone is to give them the ___ ___.
What is a Cold Shoulder?
What winter drink is made with eggs?
What is Eggnog?
This activity involves a large board and a hill.
What is Snowboarding?
What type of animal is Sid in The Ice Age movie?
What is a Sloth?