VH History
What was the Victory House building used for prior to becoming a shelter?
A firestation
How much notice is required to request an overnight pass?
2 weeks
What should one do if they have a doctor's appointment at the same time their chore needs to be completed?
Find someone to cover their chore and have the person and their case manager sign off on the chore coverage sheet.
What is the mailing address for Victory House?
314 Fillmore St Bethlehem, PA 18015
When are you drug tested?
At intake and at random any time after
Who is the Executive Director here at Victory House?
Tom Carson
How much is the victory house service fee?
$30 a week or $120 a month
How much is a locker key replacement if you lose your key?
$5 per key
If clothing items are needed who should you ask?
Your case manager
What is an Incident Report?
A written statement to describe a situation that has occurred.
At Victory House you have the right to be treated with..
Respect, dignity and honor
What meetings are mandatory?
House, Case Management and Clinical Meetings
What do you do if a donation is brought to the door?
Have the donor complete a donation form located in the bubble
When are give back sheets due and to whom?
Give back sheets should be submitted to your case manager by the end of the month.
Why can’t you wear hoodies in the dining room?
Since food is self served, outerwear is not to be worn in the dining room to prevent contamination of the food.
What is the Victory House phone number?
610-691-3373
What is the procedure for requesting an overnight pass?
Find someone to cover your chore, meet with your case manager to complete pass request form
What is a Plan of Care?
A written and agreed upon plan to correct negative actions.
How many devices can be connected to the wifi per person?
One
Why are residents who fail a drug or breathalyzer test required to sleep on the cot?
To be monitored overnight by staff.
What year did Victory House begin serving homeless men?
1985
Where do you check to see if you have mail?
Who do you give outgoing mail to?
Your mail will be found in the bubble mailboxes and are sorted by the letter of your last name.
Amy.
Where is the designated waiting area during a fire drill and how long do you have to get there?
Across Fillmore Street behind Starbucks on the greenway and within 2 minutes.
How long does a resident have to be here before they are eligible for a pass? What is the time frame for the overnight pass?
45 days. 72 hours or shorter.
True/False and Explain
You're allowed to have fans/heaters in the dorms