General
Environment
Appearance
Interpreter
Remote
100
What do you need in order to connect your video phone to the outside world?
High-speed internet
100
Is it better to have a light in front of you or behind you when using the video phone?
In front
100
Can your clothes affect how well the interpreter or person you call can see you?
Yes
100
Can the interpreter have a personal conversation with you?
No It is against the rules.
100
How do you turn on the video phone?
Power button
200
What menu option do you select to make an interpreted phone call to a hearing person?
VRS
200
Is it better if the room you're in is dark or light?
Light
200
What kind of clothes are best to wear?
Solid colors that contrast with your skin color. No stripes or busy patterns
200
Can the interpreter tell you their name or where they live?
No
200
Where is the power button, what does it look like?
In the upper right corner, red with black circle inside.
300
What menu option do you select to make a call directly to another deaf person's videophone?
VP
300
Is it better if the area behind you is full of objects and busy wallpaper or better if it is plain?
Plain / not distracting
300
Is it ok to make a VRS call without clothes on?
No!
300
If you cannot understand your interpreter, or if they don't understand you, what should you do?
Politely request another interpreter
300
What buttons adject the camera position?
The grey arrow buttons on the lower half of the remote.
400
When can you use a VRS interpreter to call a hearing person?
anytime, 7 days a week (Common courtesy - 9am to 9pm)
400
If there is light coming in from a window behind you, what should you do?
Close the curtain or blinds.
400
Where should the camera be located?
Directly in front of you
400
Does the interpreter know the names signs of your friends, family or co-workers?
No
400
How do you put up a "privacy screen"?
The grey button on the botton right that has a picture of a camera
500
What do you need to prepare before using the video phone?
camera view, phone number, any paperwork or schedules you need for the call
500
Is it ok to have distractions around you like crying babies, pets, or other people?
No, your environment should not have distractions in it.
500
Where should your image be?
In the center of the camera's view
500
HOw should you sign name signs with the interpreter?
First fingerspell, then use the name sign
500
How do you move the cursor around when you are switching between different options on the video phone screen?
The green arrow buttons at the top of the remote.
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