SMART PREMIER
MOSQUITO AND TICK TREATMENT
WHAT IS COVERED UNDER THEE SMART PREMEIR AND HPP PLAN?
MOST COMMON PLAN
WHAT IS THE CONVENIENCE PLAN?
OVER 40 YEARS
HOW LONG VIKING PEST CONTROL BEEN IN BUSINESS?
72- CONVENIENCE
WHAT IS RES NC?
WHEN A NEW CUSTOMER CALLS IN FOR SERVICE.
WHEN TO TRANSFER TO IST?
SMART NC
WHAT IS THE CALLBACK CODE FOR SMART PLAN?
MICE, ROACHES, & STINGING INSECTS
WHAT PEST ARE COVERED IN THE CONVENIENC PLAN?
LORENZO INFANTE
WHO IS THE DIRECTOR OF THE CLC?
SMART HPP
WHAT IS SMART NC?
WHEN A CUSTOMER CALLS IN TO CANCEL A PLAN DUE TO PRICING.
WHEN TO TRANSFER TO ESCALATIONS & RETENTION?
38 BAIT PLAN
WHAT IS SENTRICON?
THREE
WHAT IS THE NUMBER OF SEASONAL TREATMENTS IN THE CONVENIENCE PLAN?
JAMES MCINTYRE
WHO IS THE PRESIDENT OF THE COMPANY?
LAST BITE RES
WHAT IS LAST BITE NC?
WHEN A CUSTOMER IS MOVING AND THE NEXT MONTH INVOICE GENERATED.
WHEN TO SEND A CALL TO DI?
HAS A SEASONAL NAME AND NOT COVERED UNDER THE CONVENIENCE PLAN.
WHAT IS OVERWINTERING PESTS?
LADYBUGS
WHAT PEST ARE NOT COVERED WITH THE CONVENIENCE PLAN?
BARBARA HESS
WHO IS THE VP OF OPERATIONS?
12Q-COMM QHS
WHAT IS COMM NC?
WHEN A CUSTOMER'S ACCOUNT IS ON HOLD AND THEY PAY THE BALANCE.
WHEN TO SEND A CALL TO ACCOUNTING?
TREATMENTS
WHAT IS 6 OR MORE YEARLY TREATMENTS?
WDIR
FREE WOOD DESTROYING INSECT REPORT INCLUDED WITH THE CONVENIENCE PLAN.
BRITTANY DUCHUS
WHO IS THE VP OF MARKETING?
19SR-SMART REC
13S-SMART NC
WHEN ACCOUNTS LIKE DUNKIN DONUTS OR BURGER KING WANT TO DOWNGRADE THEIR PLAN.
WHEN TO SEND COMMERCIAL ACCOUNTS TO ESCALATIONS?