General
Scheduling
Class Handling
Safety
How to Not Get Fired 101
100
Where can you check which Supervisors are on/working everyday?

Morning Meeting Notes 

100

What/when/where is EDO

Early Drop Off, 7:45am, in the facility

100

How long should you look for your student before your calling a supervisor/manager?

Trick question- CALL A SUPERVISOR IMMEDIATELY

100

What does LSD stand for?

Lesson Safety Debrief

100

Should you come to work drunk or high?

NO!

200

What is a Flow Zone?

Areas on the resort where you and your class should flow through, not teach through. 

200

How often do I need to check my schedule?

Every day! 

200

How soon after checking a student into Sick & Sad should you follow up with Support Staff?

after 15-20 minutes

200

How many vested children can a ski instructor take with them on a lift?

2, one student on either side

200

What is the #1 "no-no" when you call out sick?

Do NOT use your pass to ski!!! We can see pass scans at every Vail Resort, we will check if we have suspicions. "A sick day isn't a sick day"

300

What is the difference between a Paid Return and an Untaught Return?

A PAID return is a student who comes back to ski/board with you, and has NOT skiied with another instructor since you taught them last.

An UNTAUGHT RETURN is a student that comes back to ski school after skiing with you last, but is NOT in your class again.

300

How do I know if I am working on 3-6 or 7-14 for the day?

Check my schedule! Or the board!

300

What are the 3 "Restroom Rules" for pros with students in bathrooms?

1) Doors must remain open

2) You should not be alone with the child 

3) You CANNOT wipe for kids (you CAN do a demo)

300

How many vested children can a snowboard instructor take with them on a lift? What side?

one student, on toe side

300

When is the only time you can wear your uniform outside of work?

If you are commuting to or from work.

400

What uniform pieces do you need to go on the chair?

Hard or soft shell, gloves, helmet, goggles!

400

Where can you submit time off requests?

400

What happens if a parent does not have the bottom of the BOCA tag at pick-up? How do you verify their identity and release the child?

Call a supervisor or manager over, we will check Photo ID and determine whether the child can be released.

400

If you are stopped by Patrol or Mountain Safety for a slope violation (in or out of uniform), what should you do?

Contact your supervisor or manager immediately.

400
When is it appropriate to duck a patrol rope on the mountain?

NEVER

500

What is the website to view your schedule?

Instructor.snow.com

(password- $noW2425)

500

Besides your priority level, what other factor plays into assigning classes?

supervisor discretion (experience, returns, certs, etc)

500

What is the most basic/important need in Maslow's Hierarchy of Needs?

Physiological Needs (water, food, shelter, rested, right clothing)

500

How many times has Evan fallen on hill while in uniform?

3!!!

500

Can you take your students on tree runs?

NEVER in unnamed tree runs, only in Kid's Adventure Zones

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