A player comes off a 30 day cool off and starts firing again without any communication. What's your next move?
Nothing! We cannot reach out until their cool-down period is over. Treat them as ineligible. Do not add bonuses/promos or be the first to text until they text first!
Name the org chart hierarchy from Lindsey Chamberlin to Jason Robins
Lindsey --> Justine --> Shea --> Chinski --> Hayden --> Shawn Henley --> Matt Kalish --> Jason Robins
Who are our top 2 biggest competitors in the online casino space?
BETMGM and Caesars
What does JOMO stand for?
The joy of missing out
Name the 4 teams we have existing ticket/hospitality deals with in NY.
NYG/ NYK/ NYR/ NYY
Name 3 things you can see in UH that can be a sign of RG issues.
Insufficient Fund Declines, Deposit Limits, Cool-offs/Self Exclusions, Major losses recently, among others (open to other answers)
Name one person in each of these orgs: Payment/Risk, AML/Compliance, CX, VIP Sales Ops.
Mayari & Team. Fopper & team. Angela & team. Larracey & team.
How many online games do we offer on our site?
Over 1500 between slots, table games and live dealer
Which competitor inspired us to develop our "bazooka" $10k boosts?
Fanatics
Name the steps you should take when hosting an event from 3 hours beforehand to the next day.
Look at guest list, arrive at doors, stay until end of event, type up recap, enter attributes into UH.
A player tells you that they "can't take it anymore" and that betting is "ruining their life", but then they follow up with "lol". You look at their UserHub and they are up $200k lifetime. What's the move here?
Immediate PPT escalation. What they may be up with us has no impact on the concerning statement they made. They could be down double that elsewhere. These comments are concerning enough to immediately escalate. The "lol" does not offset the concerning comments.
Name the org chart from Madison Quo to Chika.
What percent of games are available on our app vs. the desktop platfrom?
80%
What is the standard Crown to DK Dollar conversion rate?
550:1
Name 8 "national assets" we've had over the past 3 years.
Super Bowl, March Madness, CFP Final, Orange Bowl, Masters, Ryder Club, Waste Management, NBA All Star Game, DK Invitational, PGA Championship, etc.
Name 3 things you can do in UserHub to help determine if there are fraud/multi-accounting/bearding/proxy concerns with a player.
Name the following people: CRO, CCO, CMO, President DK North America, President Global Technology, CRGO.
Greg K, Shawn H, Steph S, Matt K, Paul L, Lori K
In the most recent article, what was GNOG's rating out of 10 for overall online gaming platform?
9/10
Name 8 Onyx Elite Gifts from this past year's catalog.
Answers vary
Personal Shopping Event, Slot Tournament, March Madness Parties
Name 5 properties or sites in New Jersey that you CAN NOT play at/on (GNOG/DK not included).
Resorts Casino, Golden Nugget Casino, Harrah's Casino, PokerStars NJ, ESPNBet, BetRivers, Fanduel, Betway, Betparx
Name all District Leads and Assistant District Leads. Hint: there are 17!!! (I may award partial credit)
Max/Paul. Quinton. Ed.
Victor/Rose. Mark/Keith.
Justine. Hoss/Christina. Maria/Trevor. Steve/Derek. Brad/Josh.
Name the current favorites (according to DK) to win each of the following:
NCAA Hoops (2). NBA (2). NHL (2). MLB (1). NFL 2026 (1)
NCAAM: Duke/Auburn
NBA: Thunder/Celtics
NHL: Hurricanes/Oilers
MLB: Dodgers
NFL 2026: Eagles
What is the Pareto Principle?
The Pareto principle, also known as the 80/20 rule, states that 80% of outcomes come from 20% of causes. It's a useful rule of thumb that can help you focus your efforts and achieve more.
Name 4 people/venues/companies that we have partnership deals with which we can leverage for VIPs.
TPC, Tao, Zero Bond, Dave Grutman, H.Wood, Venetian, etc.