"Communication"
This digital file format that supports both static and animated images as a way to react on social media without words.
What are GIFs (or Memes)?
This form of group Emotional Intelligence considers the impact of a persons decisions on other people and can also tell when a person's mood changes.
What is Social Emotional Awareness?
This is a term for an exchange of dialogue that has shifted from a healthy exchange to high-stakes, emotional, or no longer neutral.
What is a crucial conversation?
The preferred form of communication for Ms. Brianna when she is in the zone.
What is text?
In communication foundations, what should a person always assume.
What is positive intent?
What is Relationship Management?
This ____statement about crucial conversations suggests that avoiding a tough conversation usually makes the problem go away.
What is false?
This person's communication style when "under pressure" can be avoidant, frustrated or dismissive.
Who is Ms. Damona?
This is the type of question that should be asked if there is any miscommuncations.
What is clarifying?
This form of emotional intelligence is about being clear about your feelings at any given moment.
What is Emotional Awareness?
This type of goal is one thing you should always focus on during a crucial conversation.
What is shared or common?
This person's communication style does not when "in the zone" or "under pressure."
Who is Ms. Lawana?
These are a 5 of the 10 variations of forms of communication.
What is verbal, non-verbal/ body language, email, text, phone calls, written communication, emojis/ memes, gifs/ pictures, songs, and symbols?
The year the term "Emotional Intelligence" was coined
What is 1990?
In communication and in crucial conversations, all parties should feel heard and come to a common what.
What is understanding.
This person's communication style can be passive at times to avoid presenting the aggressive communicator when frustrated.
Who is Ms. Tierra?
These are the 4 main communication styles.
What are Passive/Submissive, Passive-Aggressive, Aggressive, and Assertive?
These are the 4 Emotional Intelligence areas you self-assessed.
What is, Emotional Awareness, Emotional Management, Social Emotional Awareness, and Relationship Management?
At least two indications that a conversation that has turned or can become "crucial."
What are opposing views, "high-stakes" are involved, strong emotions, and or change in tone?
This assertive communicator is fast and transparent when "in the zone."
Who is Ms. Lisa?