Departments
Employee Names
Products and Services
Virtual knowledge
At the ITM
100

 Department handle itm transactions from 7am-7pm?

What is Virtual 

100

Virtual exp Manager 

Who is Markela Dandy?

100

Starter credit card for members with low or no credit

What is a secured credit card?

100

system in place to find member id

What is episys?

100

number of bills that can be inserted at one time 

What is 40?

200

Department that handles fraud?

What is Finacial Crimes?  

200

AVP over Retail

Who is Erin DE Veaux?

200

Credit card that builds rewards points 

What is a SRP Rewards Card?

200

system that lets you see members at the ITM 

What is Teller Enterprise?

200

button to press to get a virtual teller 

What is tap the screen? 

300

Department that handles computer issues?

What is IT?

300

AVP over Business 

Who is Bob Bigger?

300

Need help with personal finances 

What is Financial counselor? 

300

Third party company that assist with itm issues

What is NCR?

300

number of rings before teller answers call 

what is two rings?

400

Department that handles SRP events for the community?

What is Community Development?

400

AVP over Branches 

Who is Rhonda Fulmer?

400

Certificate that SRP offers 

What is a C/D?


400

Tuesday is the day for 

Challenge board 

400

Cards are inserted 

What is green flashing lights?


500

Department that process credit card applications?

What is Centralized Lending?

500

EVP, Chief Retail Officer

Who is Liz Ponder?

500

Boxes inside the vault of branches 

What is a safety deposit box?

500

Person with the most transactions 

What is star of the week?

500

Recovery warning code who to call 

What is recovery 5120? 

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