Professionalism
What does it mean to be on time for work?
Arriving at your workplace or starting your task at the scheduled time.
What does "active listening" mean?
Paying attention to the speaker and showing that you understand them.
What is one way to start a conversation with a new friend?
Examples: "What are your hobbies?" or "What kind of music do you like?"
What is the first step to resolving a conflict?
Identifying the problem.
What does self-advocacy mean?
Speaking up for yourself and effectively communicating your needs.
Name one thing you can do to maintain professional hygiene.
Examples: Shower regularly, brush teeth, wear clean clothes.
Name one example of nonverbal communication.
Examples: Eye contact, facial expressions, body language.
What does it mean to compromise in a relationship?
Finding a solution that works for both people, even if it means giving up something you want.
Why is it important to stay calm during a disagreement?
To think clearly and avoid making the situation worse.
What is one example of asking for an accommodation at work?
Examples: Requesting noise-canceling headphones, flexible hours, or written instructions.
What is a dress code?
Rules about what is appropriate to wear at work.
Why is it important to use clear and respectful language at work?
To ensure your message is understood and to maintain professionalism.
What does it mean to show empathy?
Understanding and respecting other people's feelings and perspectives.
What is an "I" statement, and why is it helpful in conflicts?
A way to express your feelings without blaming others, e.g., "I feel upset when..."
Who should you talk to if you need workplace accommodations?
Examples: HR, your supervisor, or a manager.
Why is it important to avoid using your phone for personal reasons during work hours?
It can be distracting and unprofessional.
What is one way to start a professional email?
Examples: "Dear [Name]," or "Hello [Name],"
How can you show a friend that you value their friendship?
Examples: Listening to them, remembering important dates, or helping them when they need support.
What should you do if you and a coworker cannot resolve a conflict?
Involve a supervisor or HR for mediation.
Why is it important to be specific when asking for help?
It makes it easier for others to understand and provide what you need.
What is one example of following workplace etiquette during meetings?
Examples: Listening without interrupting, taking notes, staying on topic.
How can you politely ask for clarification if you don’t understand something?
Examples: "Could you explain that again, please?" or "Can you clarify what you mean?"
What is one way to maintain healthy boundaries in a romantic relationship?
Examples: Communicating your needs, respecting each other's space, or being clear about your comfort level.
How can listening help resolve a conflict?
It helps you understand the other person’s perspective and find a solution.
What should you do if your accommodation request is denied?
Ask for a reason, provide more information, or explore alternative solutions.