Your go-to place for asking questions, getting support, and find information about all things Clinic Sites.
What is #ask_clinicsites_anything
his channel’s canvas holds a picture of the team, as well as all of the workflows you can use to request assistance from IT.
What is #tech_help?
his internal resource lets you see who in your network might already be connected to a great candidate — and earns you credibility if your referral gets hired.
What is Jane’s Employee Referral Program?
What is the payments team tag?
What is @jpteam
This product is in open beta with over 12,000 clinics opt in.
What is secure messaging?
The re-branded name of Clinic Sites.
What is Jane Websites?
This newest member of IT is currently learning four languages. You can ask her about them if you see her in help request channels!
Who is Stephanie Quan?
Sometimes the best hires come from within your own Slack messages — this channel is your go-to for the latest open roles and recruiting updates.
What is #Hiring_Hub
What is our newest payments feature supporting customers with growing their businesses?
What is Clinic Financing by Stripe
This channel is where to go for the latest updates on the big 5.
What is #us-mh-big-5-updates?
The time it takes to create a website using Clinic Sites.
What is 1 minute (60 Seconds)
This app, used by the support team for calls, specifically recommends against wireless headsets in their documentation
What is Talkdesk?
You can partner with this team to brainstorm where to find great talent — they’re the experts on candidate sourcing, pipelines, and hiring for Jane!
Who is the Recruiting Team?
Where do you sign up for Jane Payments in Jane?
What is Settings > Jane Payments
This product goes one way (for now!) ➡️🗓️
What is google calendar sync?
These two additional services help clinics grow their visibility on Google and strengthen their online social media presence?
What is SEO Booster & Social Plus
This phone number, which reaches all of IT at once, should be called in case of lost, stolen, or otherwise missing Jane Devices.
What is 604-259-0441
A teammate just mentioned their former colleague who’d be perfect for a Support role — the fastest way to share that person with Recruiting and track it for recognition is through this internal process.
What is Jane’s Employee Referral Program?
If a customer forgets their wallet, what feature helps clinics prompt for payment?
What is Pay Balance (via text or email)
This add-on feature had a price decrease over the summer.
What is AI scribe?
While Clinic Sites supports many allied health practices, this profession makes up the largest share of its customer base.
What is Chiropractic
his date, also known as National Black Cat Day, is when the IT Team and the ISS team will change JAM’s login method to require authentication with Okta.
What is October 27
This regular check-in between managers and their team members is one of the best ways to uncover who might be ready for a new challenge or role within Jane.
What are 1:1s (one-on-one meetings)?
Who is a good fit for Jane Payments?
What is everyone?
These five projects make up the big 5.
1. Delightful Family Management 2. Onboarding 3. Simplified MH Billing 4. Secure Messaging 5. Google Calendar Sync