Clinic Sites
IT
Recruitment
Payments
Product / Big 5
100

Your go-to place for asking questions, getting support, and find information about all things Clinic Sites.

What is #ask_clinicsites_anything

100

his channel’s canvas holds a picture of the team, as well as all of the workflows you can use to request assistance from IT.

What is #tech_help?

100

his internal resource lets you see who in your network might already be connected to a great candidate — and earns you credibility if your referral gets hired.

What is Jane’s Employee Referral Program?

100

What is the payments team tag?

What is @jpteam

100

This product is in open beta with over 12,000 clinics opt in.

What is secure messaging?

200

The re-branded name of Clinic Sites.

What is Jane Websites?

200

This newest member of IT is currently learning four languages. You can ask her about them if you see her in help request channels!

Who is Stephanie Quan?

200

Sometimes the best hires come from within your own Slack messages — this channel is your go-to for the latest open roles and recruiting updates.

What is #Hiring_Hub

200

What is our newest payments feature supporting customers with growing their businesses?

What is Clinic Financing by Stripe

200

This channel is where to go for the latest updates on the big 5.

What is #us-mh-big-5-updates?

300

The time it takes to create a website using Clinic Sites.

What is 1 minute (60 Seconds)

300

This app, used by the support team for calls, specifically recommends against wireless headsets in their documentation

What is Talkdesk?

300

You can partner with this team to brainstorm where to find great talent — they’re the experts on candidate sourcing, pipelines, and hiring for Jane!

Who is the Recruiting Team?

300

Where do you sign up for Jane Payments in Jane?

What is Settings > Jane Payments

300

This product goes one way (for now!) ➡️🗓️

What is google calendar sync?

400

These two additional services help clinics grow their visibility on Google and strengthen their online social media presence?

What is SEO Booster & Social Plus

400

This phone number, which reaches all of IT at once, should be called in case of lost, stolen, or otherwise missing Jane Devices.

What is 604-259-0441

400

A teammate just mentioned their former colleague who’d be perfect for a Support role — the fastest way to share that person with Recruiting and track it for recognition is through this internal process.

What is Jane’s Employee Referral Program?

400

If a customer forgets their wallet, what feature helps clinics prompt for payment?

What is Pay Balance (via text or email)

400

This add-on feature had a price decrease over the summer.

What is AI scribe?

500

While Clinic Sites supports many allied health practices, this profession makes up the largest share of its customer base.

What is Chiropractic

500

his date, also known as National Black Cat Day, is when the IT Team and the ISS team will change JAM’s login method to require authentication with Okta.

What is October 27

500

This regular check-in between managers and their team members is one of the best ways to uncover who might be ready for a new challenge or role within Jane.

What are 1:1s (one-on-one meetings)?

500

Who is a good fit for Jane Payments?

What is everyone?

500

These five projects make up the big 5.

1. Delightful Family Management 2. Onboarding 3. Simplified MH Billing 4. Secure Messaging 5. Google Calendar Sync

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