Master Payor Grid
Processes
WQ
Scheduling/Registration
Quarterly Update
100

Location of Master Payor Grid

What is Revenue Cycle Registration channel

100

Communications from clinic staff, patients and providers are sent here and to be worked on daily

What is Epic InBasket

100

The order in which to filter dates

What is Oldest to Newest

100

612-263-9104

What is the Registration/Coverage number

100

Pink Highlighted Information

What is required documentation in notes/encounters

200

61101 Humana TX

What is Humana Medicare Advantage Transplant

200

.VFWORKFLOW

What is sent to provider for education on our VF role

200

.standardtelephonedotphrase

What is the dot phrase when documenting a telephone encounter

200

Wrench in Documents you use mose frequently

What is Edit Quick Add Documents

200

OBJECTIVE notes patient can SEE in MyChart

What is Progress, Nursing and telephone encounter notes

300

EpID is also known as....

What is Electronic Payor ID (Epic synonym)

300

Notification of a Deceased Patient

What is the form that needs to be filled out for a deceased patient

300

.standardlettermychartdotphrase

What is the dot phrase used in the WQ when sending a MyChart message and a letter

300

Schedule a solution/appt immediately

What is a double click

300

Lower Left Help Button/Getting Started Button while in Book It

What is Overview of Book It Information available at any time for review

400

Do not schedule patients if this is their primary insurance before double checking rules.

What is Humana

400

.VFMEDREVIEW

What is the dot phrase to enter in the nursing note if a patient refuses to review their meds

400

Under Events Tab in Appt desk

What is where call attempts are documented

400

PAO

What is a slot held for Provider Approval Only

400

Three Dots on Provider Schedule in Book it

What is additional solutions for Appointment availability

500

FV EPIC Plan ID 928

What is BCBS of MN

500

Patient Relations                                 612-884-0661

What is the dept/number to be given to a patient for a complaint

500

14413

What is the UCSC Clinic Check Out Incomplete WQ

500

Read Only Notes

What is Registration Notes

500

Anticipated new platform to schedule an appointment

What is Book It

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