Everyday Leadership
True or False: Leadership is more about position than behaviour.
False
Rest is not a reward, it's a ...
Necessity
What platform is the easiest to misinterpret tone on?
Accept: email, DM
True or False: Everyone feels appreciated in the same way.
False
What are your fearless leader's grandchildren's names?
Colton and Max
What is the first step in leading others?
Leading yourself first
True or False: Burnout happens overnight.
False — it builds over time.
What is one way to clarify a vague client request?
Ask a question, restate it. (Pause, clarify, respond)
Name one workplace appreciation language.
Words of affirmation, quality time, acts of service, tangible gifts, and physical touch.
True or False: Shadows are always negative.
False — they can be strengths misused.
Name one of the "four powers" we discussed in leadership training.
One of: Personal Greatness, Possibility Thinking, Integrity & Authenticity, Contribution.
What's one way to complete the stress cycle?
One of: Physical moment, Breathwork, Social connection, Creative expression, Crying, Laughter
What is the TMR model?
Trigger, Meaning, Response
What’s “quality time” as appreciation at work?
One-on-one check-ins, mentoring, team bonding, informal coffee chats.
What’s one thing people often forget when preparing for vacation?
Handoffs / client communication / recovery time after
What is one way a VA shows leadership with clients?
Any one of: Anticipating needs, taking initiative, solving problems proactively.
What is one strategy to prevent burnout at work?
one of: Boundaries, Time off, Appreciation, Stress Outlets.
The biggest risk with digital communication is adding our own ...
Perceptions/Assumptions
What’s one risk if employees don’t feel appreciated?
Low morale, decreased productivity, disengagement/poor team relationships, high turnover
Whose superhero name was "Glitterstorm"?
Katherine
What does it mean to "lead without a title"?
Influencing and inspiring others regardless of role.
Failure to set clear boundaries can show in four ways. What is one of them?
One of: Emotional Exhaustion, Physical Exhaustion, Resentment, Burnout.
What percentage of communication is often attributed to nonverbal cues?
About 55% (words 75, tone 38%, body language 55%)
What’s the difference between recognition and appreciation?
Recognition = performance; Appreciation = person/value.
In the “Responsibility” session, what’s the difference between yours and others’?
What you control vs. what they control.