Time-Off & Emergencies
Who should I contact if I have a question about the status of my time off, or to make any adjustments to my request?
Who is the Time Off Assistant, Sunny Linton
(source: Time Off Policy and Process)
The expectation for when you should log a mentoring session in acuity and the mentor app
What is by the end of the day the session happens
(source: Reporting Instructions)
True or False
You should ask what direction missionaries have received from their mission leaders about the topic in EVERY mentoring session?
What is TRUE
(source: Mentor Session Rubric)
True or False
Each of the following are requirements for working with missionaries over zoom.
1. Environment free from distractions for both you and the missionaries
2. Stable internet connection, and a laptop with a working camera and microphone (not a tablet)
3. Environment that is conducive to the spirit
4. Private location with a closed door
What is TRUE
(source: Zoom Policy)
DAILY DOUBLE
Recite from Memory the Vision of the In-Field Area
What is In the In-Field Preach My Gospel Training area, we increase convert baptisms by providing high-quality, Christ-centered mentorship to new missionaries and trainers, empowering them to fulfill their missionary purpose in their local areas.
(source: Mentor "Home" Page)
Who is the first person a mentor should contact if they have an emergency the same day as their mentoring session?
What is message their supervisor
(source: Time Off Policy and Process - Emergencies)
The expectation for how often you need to submit a log summarize your follow-up with the missionaries
What is At least once a week
(source: Reporting Instructions)
True or False
The Week 7 check-in is optional?
What is FALSE.
The week 7 check-in should happen in week 7.
If a mission leader reaches out to you with questions about In-Field Preach My Gospel Training for New Missionaries, what is the appropriate next step?
What is forward the message to your manager.
(source: Communication Policy)
The four principles for setting and accomplishing goals
What are
Prayerfully set goals and make plans
Record and schedule
Act on your plans
Review and Follow up
(source Preach My Gospel p. 151)
True or False – If a mentor is taking an emergency time off with less than 24 hours notice, they should message Sunny Linton
FALSE - If you are sick or have another emergency between 0 hours and 24 hours in advance (an emergency the same day):
- Message your supervisor on Microsoft Teams and inform them of the emergency
Mentors are responsible to:
1. Reschedule the appointment on your own calendar
2. Move the appointment to another mentor on your team in Acuity (and then follow the steps in the subbing plans instructions) with help from your supervisor
3. In rare circumstances, cancel the appointment
(source: Time Off Policy and Process)
The 6 required pieces of information needed for an Acuity appointment
What are the 1.Missionary First and Last Name
2. Missionary Email
3. Trainer Name
4. Trainer Email
5. Mission
6. Mentor Session Topic
"completed label"
(source: Reporting Instructions)
How much of each mentoring session should be spent practicing?
What is the majority of the session. (20-25 minutes)
(source: Mentor Guide 9.5.1)
What days and times are we allowed to meet with missionaries?
What is Monday-Friday, between 9:00am and 3:40pm in the missionaries' time zone. Appointments can begin at 3:00pm but may not end later than 3:40pm. Sessions may not take place on Preparation Day, Saturdays nor Sundays.
(source: Scheduling and Rescheduling Requirements)
Fill in the following quote from page 168 of Preach My Gospel “Help members understand that any effort to live the principles of love, share, and invite is ______, whether or not a person meets with the missionaries or joins the Church."
What is "positive"
(source: "Support Members in Their Efforts to Share the Gospel", Chapter 9)
After agreeing to sub for another mentor, what two things must you do before holding the session?
What is
1. Read through the sub plans to prepare for the session
2. Message the missionaries to confirm the appointment and share your zoom link.
(source: Time Off Policy and Process)
You are assigned a new missionary, and because you are a good mentor you reach out immediately. You do not hear anything back from the missionary. These would be the next steps you take.
What is continue to reach out to the missionary &
fill out an Unresponsive Log each week if you still have not heard back from the missionaries
Which three features should you check in the Preach My Gospel App in preparation for the "Set Goals and Make Plans for All Key Indicators for Conversion"?
What are "People", "Finding", and "Key Indicators"
DAILY DOUBLE List at least 4 things that should be included on your acuity each week?
What is
“White space”, depicting all hours you are clocked in to work including 16 appointment times
Prep and reporting time
Weekly Training Meeting
1x1 and observation hour with supervisor
Appointments with missionaries
At least one hour of development time, including a description of how you use that hour
Blocked off times indicating how you use your time outside of sessions
(Source: Scheduling and Rescheduling Requirements)List two of the Missionary Department Priority Initiatives for 2025
What is 1. Increase the Number of Missionaries
2. Enhance the Missionary Experience
3. Increase Convert Baptisms and New Member Activity
4. Expand the Understanding of the Church
(source: All Area Meeting & Mentor “Home” Page)