General Practice
"This is an exam for patients who have been previously seen in the office. Typically done every 6 months."
"What is Continuing Care Exam (CCX)"
"A routine cleaning done every 3-4 months to maintain the level of bacteria that causes gum disease in the mouth."
"What is Perio-Maintenance (PMV)?"
"A mixture of gas used to calm a patient during treatment. Does not sedate a patient, but only relaxes them i.e. Laughing Gas or Giggle Gas. This is something we can schedule a treatment with."
"What is Nitrous Oxide (N20)?"
"This refers to the link between oral health and overall systemic health. It helps explain the role that harmful bacteria and inflammation in our mouths play in chronic disease."
"What is Mouth-Body Connection (MBC)?"
"This is a focused visit to review symptoms or adjust medications."
"What is a Medical Office Visit?"
"Tooth decay or dental caries, a hole or decayed area in the tooth, caused by the breakdown of the tooths enamel due to acids produced by bacteria in plaque referred to as "Sugar Bug" in Pediatrics."
"What is Cavity?"
"One of the four equal sections into which the mouth is divided. Upper right (UR), Upper Left (UL), Lower Right (LR), and Lower Left (LL)."
"What is Quadrant?"
"This is a device bonded to the facial or buccal portion of the tooth used in conjunction with other devices like bands, wires, to help align teeth and bite."
"What is a Bracket?"
"This is a publication distributed to offices every morning. It contains a topic to be discussed at the Morning Huddle, a We Believe statement, a quote, and other topics such as a list of top performers from the previous week."
"What is Daily XP?"
"This is a routine wellness exam focused on prevention and screening for either new patients or existing patients. These are typically one time per year and there is no active medical complaint."
"What is an Annual Physical Exam?"
"This is a focused assessment designed to quickly diagnose address urgent dental issues, like severe pain, injuries, or infections, which require immediate attention."
"What is an Emergency Exam?"
"A routine cleaning done every 6 months to promote a healthy mouth and prevent periodontal disease."
"What is Prophylaxis?"
"Anesthesia that affects the whole body and usually induces a loss of consciousness. We are not permitted to schedule, reschedule, or cancel these appointments."
"What is General Anesthesia (GA)?"
"An internal name given to each office to identify region/location and # used within PDS only."
"What is Internal Office Name?"
"This appointment type is used for medication review, Lab review, or imaging results."
"What is Follow-Up (15 min appt)?"
"A full restoration that covers the entire chewing surface and all sides of a prepared tooth."
"What is Crown?"
"Known as a gum disease, in infection of the gum and bone that is the foundation of teeth. This disease cannot be cured, however, will be maintained through specific types of cleanings diagnosed by the GP and completed by the hygienist."
"What is Periodontal Disease?"
"This is a treatment required to save an existing tooth when there has been damage to the nerve. It involves the removal of infected pulp."
"What is Root Canal Therapy?"
"This provides office specific information to patient Contact Center team members such as providers. scheduling deviations, office contact information, etc."
"What is the Office Scheduling Policy (OSP)?"
"This visit type is for patients who have been to the Urgent Care, ER, or Hospital and they are trying to prevent a readmission and ensure stability. They also need to be seen within 7-14 days of discharge."
"What is Hospital Follow-Up?"
"This is the process of completing a dental procedure or the creation of the permanent or prosthetic appliance. Has to have been diagnosed within the last 6 months."
"What is a Treatment appointment?"
"This is also known as a deep cleaning, it is a dental procedure that removes plaque and tartar from the teeth and smooths the roots to treat gum disease and try to halt it's progression."
"What is Scaling and Root Planing (SRP)?"
"This is a titanium screw-like device and is often placed by an Oral Surgeon or Periodontist into the jawbone."
"What is a Dental Implant?"
"This policy was designed to allow for consistency of how the patient contact center schedules appointments for all PDS Health Supported offices used in conjunction with the online scheduler."
"What is the Universal Scheduling Policy?"
"This is a first time visit to establish care with the provider. It may include a comprehensive medical history review and baseline labs."
"What is a New patient visit - Medicare or New patient visit - non-Medicare?"