Benefits at TIG
Name 2 Wellness Benefits
Psychologist, Chiropractic, Nutriology, Dermatologist
What is the most visited place by VISTRA in our CSR hours in 2024 so far for GT or Xela?
GT - Albergue Municipal de Mascotas zona 21
Xela - Mi Voz por la tuya
How many snacks do we give in a month?
One
What do you like the most about working in our Program, Vistra
Describe your answer
What is the name of our internal Recognition Program
Vistra Awards
What types of insurance can you count on as an employee of TELUS International?
Car, Life, Medical
When is TDOG held in GT "month"?
November
Name one position posted in the program for career growth
TL, CEA, Trainer
How many CEAs do we have in GT/Xela? a) From 20 to 35 b) From 36 to 45
From 36 to 45
What's the name of the email that the CE team sends to recognize your good calls?
Wow Call
Name one recognition program at TELUS International
Monthly Top Performers,
Promotion Dinner Event every Q,
Tenure raffle every year
How many schools have we helped since we started TDOG?
Over 10
How much is the referral bonus for TXU
$200
Mention one: Our ACQ Director, Our CS Director, Our CXS Manager's name
ACQ -Patrick O'Shea, CS -Jason Niederkorn, XS -Paul Rainey
How often do we celebrate the Top Performer Lunch
Once a month
Since what date are you eligible for life insurance?
Since day 1
When is TDOG held in Xela "month"?
March
How many TMs work in Vistra?
750
What LOB is the one that grew the most?
CS and CXS
Mention 1 Restaurant where we have celebrated the TP lunch in GT or Xela?
GT - Los Cebollines, Applebees, Skillets, Chilli's, Tre Fratelli, La Cantina
Xela - Lai Lai, La Estancia, Los Cebollines
How long do you need to be employed to get free life insurance?
1 year
How many hours did Vistra donate in 2023? a) More than 2k b) More than 3k c)Around 1k
979 (GT) - 2091 (XEL) = 3070
How many years of business are we celebrating this year in Xela?
16
Name our most tenure TL in GT or Xela
GT - Alvaro and Marco
Xela - Mitzy
What are the categories that we recognize in the Vistra Awards? Name 2
MVP, All Metrics on Target, Outstanding Performance, Team Player, CSR hours, Best Trainee