Intro to Medical Assisting
CMAs must recertify the CMA (AAMA) credential every _______ years.
every 5 years
What type of physician specialist reads electrocardiograms (ECGs) for hospital laboratories?
Cardiologist
Which of the following involves careful listening, observing, speaking, and writing?
Communication skills
A ____ is a rule of conduct established and enforced by an authority or governing body, such as the federal government.
law
The provider’s name and address that are printed at the top of formal business stationery is called ____.
letterhead
Who is responsible for documenting competencies learned by medical assisting students?
The educational institution
A registered nurse who graduated from a 2-year junior college nursing program is a(n) ____.
associate degree nurse
Which of the following are key strategies for ensuring your success as a medical assistant?
Critical thinking, time management, and stress management
____ are formed through the influence of the family, culture, and society, and serve as a basis for ethical conduct
Moral values
In which type of letter do the dateline, complimentary closing, signature block, and notations align and begin at the center of the page or slightly to the right of center?
Modified-block letter style
An example of an administrative duty for a medical assistant is ____.
creating and maintaining patient medical records
Which healthcare professional treats patients with asthma, bronchitis, emphysema, or pneumonia?
Respiratory therapist
Your work ethic is the result of your ____.
professional behaviors
In legal terms, unintentional torts constitute which of the following?
Negligence
Which of the following is not considered a heading component of an interoffice memorandum?
Agenda
The duties of a medical assistant are broken into which of the following areas?
Administrative, clinical, and laboratory
Reconstruction, correction, or improvement of body structures is performed by a(n) ____.
plastic surgeon
The need for ____ occurs when a provider’s schedule changes to include evening and weekend hours in order to service more patients.
flexibility
Which of the following is a professional organization that defines ethical behavior for physicians in the Code of Medical Ethics: Current Opinions with Annotations?
American Medical Association (AMA)
What are the 5 Cs of communication as they relate to using telephone messages effectively
Formal training programs in medical assisting ____.
last 9 months to 2 years and award a certificate, diploma, or associate degree.
Reconstruction, correction, or improvement of body structures is performed by a(n) ____.
plastic surgeon
What is the term for the ability to identify with and understand another person's feelings?
Empathy
Learning falls in to three main categories that are known as the ____ of learning.
Learning falls into three domains: knowledge (cognitive), behaviors (affective), and skills (psychomotor).