Bouldering Wall
The type of chalk we don't allow in the our facility
What is loose chalk?
One possible way someone might make a reservation
What is, on the phone? (answer the phone when it rings please)
What is in person?
Where pre-pulled gear for outgoing rentals can be found.
What is the self to the left of the door to the gear room, closer to the wall?
The first step of an incoming rental
The location of our first aid kit
What is the cabinet above the rental shoes?
The one thing that EVERY climber must do before climbing.
What is check in at the front desk?
All of the information that you need from a person when making a reservation.
Name (or hokie p #), the date they want to take the equipment, the date they want to return the equipment, which equipment they want, quantity of the equipment they want
One thing you must do for EVERY outgoing rental, regardless of whether or not it was reserved or a walk-in.
What is print out & stamp the invoice and then put it in the binder?
The mark you make on each item on the invoice when you confirm that the gear (by inventory number) has been returned
check mark
The location of our crash bag & AED
The amount of people that can be checked in for climbing at one time
what is 8 people?
The amount of time in advance to pickup a customer can make a rental reservation
What is 2 weeks?
The document you should show every customer before they pay for their rental
what is the rental agreement?
The action that must be done for each item before you put your initials next to the inventory number on the invoice.
What is inspection?
The action you take if you receive a shelter in place alert.
What is ask everyone in the building to follow you to the back room
The amount of people that can actually be climbing on the wall at one time.
What is 4 people?
The limit of equipment that can go on one reservation
What is no limit (other than what we have available)?
did i trick you :)
An important part of big rentals.
What is cross-checking that the numbers on the equipment you're sending out match the numbers in Fusion?
What you do as you inspect each item on an invoice
What is fill out the inspection log (found in the important links tab of the office notes) AND add any equipment to be repaired to the repair shelf inventory.
The location of the virex spray for blood cleanup
Where is in the gear room above the deep sink?
One way in Fusion that you can check shoes out to a climber.
1. Click on activities, equipment, in their profile in the access tab, select the shoe number that you gave them
2.type their name into the customer search bar in the equipment tab, select them, and select the shoe number that you gave them
true or false: staff can reserve gear for personal use free of charge
what is false?
we get the luxury of free staff rentals, but we cannot put that gear on reservation ahead of time if it is for personal use.
Something to emphasize (say verbally) to the customers when you show them the rental agreement
What is our policy on the deadline to requesting a change in gear if it is insufficient/incorrect?
The sections of the damage sheet you are responsible for filling out.
What is the invoice number, the damage itemized w/ fee, the due date, the actual return date, the total fee amount, and your initials?
The password to the incident report form
What is HokiesRock24!!