Social Media Basics
Audience & Marketing
Customer Insights
Engagement & Influence
Marketing & Branding
200

This term describes websites and apps where people create, share, and interact with content online.

Social Media

200

This term refers to the group of people a message or post is meant for.

An audience

200

Measurable facts about people such as age, gender, and income are called this.

Demographics

200

This term describes how users interact with posts by liking, sharing, or commenting.

Engagement

200

Activities a business does to promote and sell its products or services is called this.

Marketing

400

Instagram, TikTok, and LinkedIn are examples of this type of specific social media site or app.

A platform

400

Using social media to promote products, build brands, and connect with customers is known as this.

Social Media Marketing

400

Information about people’s interests, values, lifestyle, and opinions is known as this.

Psychographics

400

A person with a large social media following who can impact opinions and behavior is called this.

Influencer

400

A specific group of people a business wants to sell to is known as this.

Target Market

600

Anything shared online, such as videos, photos, messages, or articles is called this.

Content

600

A business’s image or identity, including its name, style, and message, is called this.

Brand

600

Information about where customers live, like city or country, is referred to as this.

Geographics

600

Posts or messages tailored to match specific users’ interests or behaviors are called this.

Personalized Content

600

A detailed description of the ideal customer based on research is called this.

Customer Profile

800

This person both makes and shares content on social media.

A creator

800

These ads are “one-size-fits-all” and are not targeted to any specific group.

Generic ads

800

Data on what products customers bought and when is called this.

Sales Data

800

A word or phrase following a # used to group similar content is called this.

Hashtag

800

When customers continue to buy from the same company repeatedly, this is the result.

Brand Loyalty

1000

When content spreads quickly and widely across the internet, it is said to be this.

Viral

1000

Dividing a market into smaller groups based on things like age or interests is called this.

Segmentation

1000

The process of gathering information about customers and the market is known as this.

Market Research

1000

This ability helps someone think clearly, question information, and make smart decisions online.

Critical Thinking

1000

A company that sells high-priced, high-quality products is referred to as this.

Luxury Brand

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