Group Facilitation Basics
What is the most important task during the first 5 minutes of a group session?
Setting tone, safety, expectations, and rapport.ory
Name one reason icebreakers matter.
Build comfort, reduce anxiety, create connection, increase participation
What usually escalates conflict faster: disagreement or emotional activation?
emotional activation
Which NASW value emphasizes respect for each participant?
Dignity and Worth of the Person.
What are two key things every facilitator should clarify at the beginning of group?
confidentiality, and the rules of the group
Why are chat-based questions useful on Google Meet?
Lower pressure, increase participation, engage quieter members.
Name one de-escalation technique.
Lower tone, reflective listening, pause, validate emotion, ask questions.
Which NASW value most relates to group connection and cohesion?
Importance of Human Relationships.
Why is silence sometimes useful in group facilitation?
Allows reflection, emotional processing, and space for quieter members.
What kind of icebreaker is best for resistant teens or skeptical adults?
Low-risk, brief, relevant, non-embarrassing activities.
Why does telling someone to “calm down” often fail?
Feels dismissive, controlling, invalidating.
What ethical issue arises if confidentiality is promised absolutely in group? what are the limits to confidentiality?
Misleading participants; limits to confidentiality exist.: Reporting will happen if you are going to harm yourself, some one else, or if you are being harmed by someone. And I may be sharing your case with my supervisor if I need guidance.
What should a facilitator do if one participant dominates discussion?
Validate contribution, redirect, invite others in, set balance.
Why should facilitators avoid overly childish icebreakers with adults?
Can feel patronizing, reduce buy-in, damage credibility.
A client becomes defensive after feedback. What is a good facilitator response?
Validate emotion, clarify intent, lower pressure, invite reflection.
What should a facilitator do if a participant discloses risk of harm?
Follow mandated reporting / duty procedures and safety protocols.
What is more important: covering all planned material or responding to group process? Why?
Group process often matters more because real engagement and dynamics create learning.
What are three qualities of a good icebreaker for a professional group?
Any three of the following:
What is the difference between conflict resolution and conflict management?
Resolution solves issue; management reduces harm and improves functioning even if unresolved.
Which matters more ethically: being liked by group members or maintaining professional integrity?
Maintaining professional integrity.