Ch.1 Selling Dreams
A journey for pleasure in which several different places are visited.
Tour
The area in an airport where passengers collect their checked luggage upon arrival.
Baggage claim
A system for controlling the humidity, ventilation, and temperature in a building or vehicle, providing a comfortable environment for travelers.
Air conditioning
A location where remnants of past human activity, such as structures, artifacts, and other cultural heritage, are preserved and studied.
Archeological site
A place or arena for commercial dealings; can also refer to the demand for a particular product or service.
A set of items or services combined together for sale as a single unit
Market
Package
An advantage or positive aspect of a tourism service or package.
A bed or sleeping accommodation on a train or ship.
Benefit
Berth
A recognition or accolade given for excellence in the tourism industry, such as for service quality or hospitality.
Sheets, pillowcases, and covers used on a bed in accommodations such as hotels.
Award
Bed linen
A gentle wind, often providing a pleasant cooling effect for travelers.
The termination of a scheduled event, service, or trip, such as a flight or tour.
Breeze
Cancelled
The desire of consumers, clients, or employers for a particular good, service, or other item.
To support or actively encourage the progress or existence of something; to publicize or advertise.
A person or organization that provides something needed such as a product or service.
Demand
Promote
Supplier
To get onto or enter a vehicle such as an airplane, train, or ship.
The provision of food and drink services, typically for travelers or during events.
The process where travelers register their arrival at an airport, hotel, or other accommodations.
Board
Catering
Check-in
The amount of money asked for a service or product in the tourism sector, such as hotel room fees or tour costs.
An expression of dissatisfaction by a customer regarding a service or experience in tourism.
The amenities and services provided at a tourism establishment, such as a hotel’s pool, gym, or spa
Charge
Complaint
Facilities
The typical weather conditions in a particular region over a long period, affecting travel plans and activities.
A weather condition characterized by a sky covered with clouds, which can influence tourism activities.
An interruption or disturbance to normal operations or travel plans, often caused by unforeseen events like strikes or natural disasters.
Climate
Cloudy
Disruption
A period of rapid economic growth or increase in something.
The place to which someone or something is going or being sent.
Lodging or a place to stay, such as a hotel or hostel.
The process of calculating the expenses involved in creating and offering tourism products or services, including transportation, accommodation, meals, attractions, marketing, guide services, insurance, and administrative costs.
Boom
Destination
Accommodation
Costing
An economical class of travel on a plane or bus; also refers to a long-distance bus.
Overcrowding in an area, often leading to delays, commonly in transport hubs like airports or roads.
A period of time when something is late or postponed, such as a flight or train departure.
The area in an airport where passengers wait before boarding their flight.
Coach
Congestion
Delay
Departure lounge
A classification or rating of the quality or standard of tourism services and accommodations.
The cleaning and maintenance of rooms and common areas in accommodations like hotels.
The practices and conditions that maintain cleanliness and prevent disease, crucial in tourism services.
A policy that provides financial protection against potential travel-related risks and losses, such as trip cancellations or medical emergencies.
Grade
Housekeeping
Hygiene
Insurance
A thick cloud of tiny water droplets suspended in the atmosphere, reducing visibility and potentially affecting travel safety.
A prediction of future weather conditions, helping travelers plan their activities and prepare for different weather scenarios.
A seasonal wind pattern that brings heavy rains, significantly impacting travel and tourism in affected regions.
A large and grand residence, often historical, serving as a tourist attraction due to its architectural and cultural significance.
Fog
Forecast
Monsoon
Palace
To introduce a new product or service to the market.
Places of interest that draw visitors, such as landmarks, parks, museums, etc.
A small booklet or pamphlet containing promotional material or product information.
A person who provides expert advice professionally.
A period of significant economic growth and prosperity within a business sector.
Launch
Attractions
Brochure
Consultant
Business boom
Luggage that exceeds the weight or size limit allowed, usually resulting in an additional fee.
The area in a train station where passengers board and disembark from trains.
Being left without a way to move from a particular place, often due to transport issues.
A flight that covers a relatively short distance, typically lasting a few hours.
An advantage or positive aspect of a tourism service or package, such as convenience, cost savings, or enhanced travel experience.
Excess baggage
Platform
Stranded
Short-haul flight
Benefit
The work required to keep facilities and equipment in good working order in tourism establishments.
The practice of accepting more reservations than there are available spots, often leading to some customers being turned away.
The front desk or lobby area where guests check in, check out, and receive information and services at an accommodation.
The arrangement made in advance to secure accommodations, tickets, or services in tourism.
The cost per night of renting a room in a hotel or other lodging establishment.
Maintenance
Overbooking
Reception area
Reservation
Room rate
A period of the year characterized by frequent and heavy rainfall, affecting travel plans and outdoor activities.
A brief and usually light rain, common in many regions and often influencing daily travel plans.
Relating to regions near the equator, characterized by warm temperatures and high humidity, often attracting tourists seeking warm climates.
The visible features of an area of land, including its natural and human-made elements, often admired for its beauty by tourists.
The art and science of designing and constructing buildings, often a significant attraction for tourists due to unique and historical structures.
Rainy season
Shower
Tropical
Landscape
Architecture