types of
communication.
communication.
Nonverbal communication.
conveying information without using words.
leadership.
the ability of an individual or a group of people to influence and guide followers or members of an organization, society or team.
upward communication.
the process in which employees provide feedback to their managers and company leadership.
collaboration.
a partnership; a union; the act of producing or making something together.
visual communication.
the practice of using visual elements to get a message across, inspire change, or evoke an emotion.
teamwork.
owning your responsibilities, staying accountable and doing what you say you are going to do.
written communication.
any type of message that makes use of the written word.
interpersonal communication.
the process of exchanging information, feelings, and meanings between individuals through verbal and non-verbal methods.
time management.
the process of consciously planning and controlling time spent on specific tasks to increase how efficient you are.
downward communication.
the act of relaying important information in a company or organization from higher levels to lower levels.
active listening.
listen attentively to a speaker, understand what they're saying, respond and reflect on what's being said, and retain the information for later.
skills management.
the process of mapping an employee's skillset and experience to determine whether they're qualified for a job.
External communication.
exchanging information between a company and external entities such as customers, suppliers, investors, media, and the general public.
public communication.
the practice of dispersing a message to the general populace or to a specific group using various tools and methods.
costumer service.
the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services.
lateral communication.
ideas or feelings between people within a community, peer groups,