Workforce Development Agency
True or False
Employment Related Documents
Who Does That
Name That Soft Skill
100

Offers workforce development training programs throughout the State of New York designed with industry partners and experts in the field to aid students to get started in a new career. Theses areas include:

Health and Medical Programs

Spa and Salon Programs

Trades and Manufacturing Programs

Free ESL and GED Classes

What is BOCES (Erie1 and Orleans/Niagara in our service areas)?

100

The acronym "CRPA" stands for 

Credentialed

Recovery

Peoples 

Advocate

False!

Certified Recovery Peer Advocate 

100

A document that is free, and only requires an ID or benefit card.

What is a social security card? 

100

This job involves working with natural gas lines, heating systems, and refrigeration units.

What is an HVAC technician?

100

Is the process of identifying a challenge or obstacle, analyzing it, and then finding and implementing effective solutions to overcome it. It involves understanding the problem, generating possible options, evaluating those options, and choosing the best course of action.

What is problem solving?

200

This agency provides integrated, trauma‑informed, community‑driven services across several key areas:

Baby & Children’s Ministry, Good Neighbors Health Care, New Hope Education Center, Housing & Navigation /Trauma‑Informed Support, and education/vocational training. 

What is Harvest House?

200

A job and a career are the same thing.

False!

Job: A position of employment performed to earn money, often focusing on short-term needs. It may or may not align with personal interests or long-term goals. 

Career: A long-term professional journey focused on growth, development, and fulfillment. It often aligns with personal aspirations, skills, and passions.

200

A document that is ever changing with new information such as a phone number, email, and experience.

What is a resume?

200

This tradesperson installs and repairs pipes that supply water and gas.

What is a Plumber?

200

Is the ability to analyze information objectively and make a reasoned judgment. It involves evaluating facts, evidence, and arguments carefully, questioning assumptions, identifying biases, and considering different perspectives before forming a conclusion or making a decision.

What is thinking critically?

300

A program that offers a pathway to becoming a CRPA. Throughout this process, the participating member will experience courses touch on ethics, how to be a recovery coach, and you will also be assigned to a certified peer mentor to provide guidance.

What is Best Self?

300

The vocational team hands out bus passes for any reason at any point in time.

False!

While we do hand out bus passes, there is an application that must be filled out a week in advance. Our bus passes are for vocational and educational things only!

300

These documents are needed in order to gain a coin and an "Employability Certificate" from a vocational team member.

What is an ID, resume, SSC and/or birth certificate

300

This professional works with blueprints to build, repair, or install metal structures. This also involves melting and joining metals using heat and tools.

What is a Welder?

300

Is the process of planning, organizing, and controlling how much time you spend on specific activities to work more efficiently and achieve your goals. It involves prioritizing tasks, setting deadlines, and allocating time effectively to maximize productivity and reduce stress. It helps you focus on what's important, avoid procrastination, and balance work with personal life.

What is Time Management?

400

Is an online training platform designed primarily for peer support workers in the mental health field. It offers free courses and educational resources to help individuals meet the requirements for becoming certified peer specialists or maintain their certifications.

What is the Academy of Peer Services?


400

You are not able to get your GED while in an in-patient treatment center (rehab).

False!

The SUNY ATTAIN Lab GED program is completely online.

400

Its main purpose is to introduce the applicant, explain their interest in the position and the company, and highlight relevant skills and experiences

What is a cover letter?

400

A rained and licensed professional who provides beauty treatments such as hair styling, skincare, nail care, and makeup application.

What is a Cosmetologist?

400

Is the process of exchanging information, ideas, thoughts, feelings, or messages between individuals or groups through speaking, writing, gestures, or other means. It involves both sending and receiving messages to create understanding.

What is communication?

500

A program that not only offers vocational/educational counseling, but also helps you with applying for financial aid, getting student loans out of default, and assists with analyzing past school credits.

What is Education 2 Recovery? 

500

You need an ID, social security card, and proof of address to open up a bank account.

False!

You only need a valid ID. If the address is different on your ID than what you are putting on the paper work, then you would need proof of address.

500

Documentation needed for an I-9 form.

What are ID, Birth Certificate and/or Social Security Card?

500

This person is allowed to operate large or specialized types of vehicles. These vehicles include: Semi-trucks, buses and flatbeds. 

What is a CDL driver?

500

Is the ability to recognize, understand, manage, and influence emotions — both your own and those of others. It's a key component of effective communication, empathy, leadership, and interpersonal relationships.


Emotional Intelligence
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