Name that Skill
Oops! What Now?!
Say it Better...
Unreal... or real...
Hire or Fire (or ??)
100

This skill means you’re good at sharing ideas and listening to others.

What is communication

100

You showed up 15 minutes late to your shift. What’s the best thing to do first?

What is apologize and let your supervisor know you’re here?

100

“Ugh, I hate this job.” → Say it better!

What is “This is challenging, but I’m doing my best.”

100

You can’t get fired if you show up late just once.

What is not real? (Some jobs have zero-tolerance policies.)

100

Alex arrives early, listens carefully, and helps coworkers.

What is yes! I’d hire them.

200

Working together to solve a problem or a common goal is called this

What is Teamwork

200

You spilled your drink all over the breakroom table. What now?

What is clean it up right away and tell someone if needed?

200

“That’s not my job.” → Say it better!

What is “I’m happy to help if you need me.”

200

Asking for help is better than making a mistake.

What is real?

200

Chris complains, argues with others, and skips tasks.

What is no—I would not hire them.

300

This is showing up on time and being ready to work.

What is Punctuality

300

You forgot how to do a task your supervisor showed you last week. What should you do?

What is ask for help or a refresher, politely?

300

“You didn’t tell me that!” → Say it better!

What is “I may have missed that—can you go over it again?”

300

It’s okay to use your phone a lot at work as long as no one says anything.

What is not real? (It can be unprofessional even if no one comments.)

300

Morgan asks for help when unsure and learns quickly.

What is yes! That’s a great worker.

400

When you stay calm and polite even if you’re upset.

What is professionalism?

400

You hear two coworkers arguing loudly nearby. What’s your move?

What is stay out of it and tell a supervisor if needed?

400

“Why do I have to do everything?” → Say it better!  

What is “Is there a way we can split this up?”

400

If you do your job well, you never have to talk to anyone

What is not real? (Communication is always part of teamwork.)

400

Jamie lies about being sick to get out of work.

What is no—dishonesty is a problem.  

500

This is following rules and doing what your boss asks.

What is respect (or responsibility)?

500

You’re feeling upset at work and it’s affecting your attitude. What’s a healthy step to take?

What is ask for a short break, or use coping skills like deep breathing?

500

“Whatever. I don’t care.” → Say it better!

What is “I’m just feeling frustrated right now. Can I take a break?”

500

Being respectful is just as important as working hard.

What is real?

500

Taylor is friendly and does their job but is always on their phone.

What is maybe—I’d talk to them about phone use.

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