The Job Market
Applications & Interviews
Customer Service
Hard Skills
Soft Skills
100

With over 7 Million employees, this type of job industry is the most popular in the US. 

Education (Public Schools) 

100

Some people call this document that you share with potential employers a "CV". 

Resume


100

A word a good employee says when a new customer walks in the door. 

Hello!
100

If you want to make Nike Air-Bags, you have to be able to operate this type of industrial truck to move things around. 

Forklift

100

Jamie says he is a great cook and a great multitasker; of these two soft skills, this one is a soft skill. 

Multitasker. 

200

This term describes the least amount of money an employer can pay an employee. 

Minimum Wage
200

The name of the document you might send with your resume, explaining why you think you'd be a good fit for it based on your vocational and educational experiences. 

Cover Letter

200

It takes this many positive customer service experiences to make up for one bad one. 

12

200

If you want to participate in the fabrication process that joins materials, usually metals or thermoplastics, by using high heat to melt the parts together and allowing them to cool, causing fusion, you'll need this hard skill. 

Welding. 

200
People who possess this soft skill rarely appear frustrated, even when very busy or when waiting for a very long time. 

Patience. 

300

The mininum wage in Oregon. 

14.20

300

When you visit a business because you're interested in working there, you might ask to speak with this person. 

Hiring manager. 

300

This percentage of customers say they have switched companies after a bad customer service experience. 

65%

300

If you want to keep up a standard level of efficiency at work, you should be able to type at least this many words per minute. 


 

40 WPM

300

People who possess this soft skill often find solutions to problems. 

Creativity. 

400

According to oregon.gov, individuals in Oregon made this much money in 2021. 

$64,000. 

400

In 1933, the US unemployment rate reached this all time high, a record that still stands. 

24%

400

If the company’s customer service is excellent, this percentage of consumers will do business with them again after a mistake.

78% 

400

If you want to be an architect, you'd be wise to study this traditional subject at a high level. 

Math

400

People who possess this soft skill are good at giving directions. 

Communication

500

According to the Portland Tribune, you should make this much money per year if you want to live comfortably in Portland, Oregon. 

$75, 000.00

500

This is the current unemployment rate in the US. 

3.8%

500

This percentage of customers said they have changed to a different brand because of a poor experience

65%

500

One of these skills is NOT a hard skill: 

Welding

Driving a Forklift

Listening

Typing

Listening

500

One of these skills is NOT a soft skill.

Communicating

Driving a car

Working individually

Managing time and energy

M
e
n
u