Disney Career Choices
On the Job with Disney
Disney Customer Service
Disney Job Interview Scenarios
Disney Workplace Skills
100

If Ariel worked at an aquarium gift shop, what skills would she bring?

Knowledge of sea life, friendliness, curiosity.  Also, stocking, inventory, cash register and customer service of course.

100

True or False: Like the Seven Dwarfs, showing up to work on time is part of being dependable.

True

100

In Beauty and the Beast, Lumière says, 'Be our guest.' Why is greeting customers politely important?

It makes customers feel welcome.

100

In The Little Mermaid, Ariel loses her voice to Ursula. What’s a way you can 'use your voice' in an interview?

Don’t pretend to be someone you’re not—be genuine.

100

True or False: Like Cinderella finishing her chores, completing tasks on time shows responsibility.

What is True!  But why?

200

If Tiana (The Princess and the Frog) opened a restaurant, what workplace skills would she need?

Cooking, teamwork, leadership, customer service.

200

In Toy Story, Woody is a leader.

What’s one way to show leadership at work, even if you’re not the boss?

Take initiative, help others, be a role model.

200

In Moana, Moana listens to her people’s needs. Why is listening important in customer service?

It helps you understand and solve their needs.

200

In Aladdin, Genie helps Aladdin transform into 'Prince Ali' to impress the Sultan.

What’s one thing you should not do in an interview that’s similar to pretending to be someone you’re not?

Speak up with confidence and share your ideas.

200

In Monsters, Inc., Mike and Sulley learn teamwork is key. Name one way to show teamwork at work.

Help others, share tasks, encourage teammates

300

If Lightning McQueen (Cars) worked in a pit crew, what teamwork skills would be important?

Communication, quick thinking, cooperation

300

In Frozen, Kristoff learns to work with Sven and Anna.

Why is collaboration important in the workplace?

 It helps tasks get done better and faster.

300

Olaf always stays positive in Frozen.

How can positivity help when helping customers?

It creates a friendly and helpful atmosphere.

300

In Zootopia, Judy Hopps proves herself at her police interview.

What’s one strength you might highlight in an interview, like Judy highlighting determination?

Highlight strengths like determination or responsibility.


300

In The Lion King, Simba learns to take responsibility after a mistake. What should you do if you make a mistake at work?

Admit it, fix it, and learn from it.

400

If Belle (Beauty and the Beast) worked in a library, what customer service skills would she use?

 Patience, organization, helpfulness.

400

In The Incredibles, the family balances different strengths.

Why is it helpful when coworkers have different skills?

Different skills make the team stronger.

400

In Inside Out, Anger takes over quickly. What’s a better way to respond to an upset customer?

Stay calm, listen, and offer solutions.

400

In Frozen, Anna nervously meets people at a ball. What can you do to calm nerves before meeting an employer?

Take deep breaths, practice, or think positive thoughts.

400

In Finding Nemo, Dory reminds Marlin to 'just keep swimming.' How does this relate to staying motivated at work?

Keep trying and don’t give up easily.

500

If Elsa (Frozen) was a team leader, what leadership skills would she show?

Confidence, guidance, ability to inspire others.

500

In Monsters University, Mike and Sulley learn perseverance matters more than being perfect. How does this apply to your first job?

Perseverance helps you succeed even when it’s tough.

500

In Ratatouille, Remy wants every meal to be perfect. Why is accuracy important in customer service?

Because it ensures the customer gets the right product or service.

500

If you were interviewing for a job at Pizza Planet (Toy Story), what kind of skills would the manager want to hear about?

 Teamwork, responsibility, or customer service.

500

In Hercules, Hercules trains hard to reach his goal. How does practice make you stronger in the workplace?

 Practice builds skill and confidence.

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