Job Skills
What should you bring with you to every job interview?
A resume and a good attitude
What do you wear on your feet to stay safe at work?
close toed shoes
If a customer says “Thank you,” what should you say?
You’re welcome.”
What tool do you use to clean the floor?
broom or mop
What should you say when someone says “Good morning” to you at work?
Good morning back or another polite greeting
Why is it important to follow a schedule at work?
To stay on task, finish task and be on time
Why should you walk, not run, in the workplace?
To prevent accidents and stay safe.
If you don’t know the answer to a customer’s question, what should you do?
Ask your boss or another worker.
What tool do you use to check the time at work?
A clock or watch.
If you feel angry at work, what should you do before yelling?
Take a break / calm down / ask for help.
If you work with a team, why is it important to share jobs?
Team work is good and everyone gets the job done better and faster
If you spill water on the floor, what should you do?
Clean it up or tell a supervisor.
Why is smiling important when helping customers?
It makes them feel welcome.
What do you use to carry heavy items safely?
A cart, dolly, or ask for help.
Why is it important to stay on task at work?
To get the job done right and on time.
What is something employers like to see?
Being polite, teamwork, listening, following directions.
If a machine is broken, what should you do?
Stop using it and tell your boss.
A customer is upset. What is the best thing to do?
Stay calm, listen, and get help if needed.
Name one safety item workers wear in a factory.
Gloves, goggles, hard hat, safety vest, etc.
If you make a mistake, what should you do?
Tell your boss and fix it.
Name one job you might see in the grocery store
Cashier, stocker, bagger, cleaner, manager.
Name two ways to keep yourself safe at work.
Follow directions, use tools correctly, wear safety gear, stay calm.
Give one example of good customer service.
Answers may include: greeting politely, answering questions, helping carry items, being respectful.
What tool helps you keep track of jobs or appointments?
A calendar, planner, or schedule.
Give two examples of being respectful at work.
Listening, using kind words, following directions, keeping hands to self.