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Mary is debating about which four of the following cameras to purchase: Canon, Casio, Epson, Konica Minolta, Nikon, Panasonic, and Sony cameras. These have better performance records. Where is she in the consumer decision-making process?
a. Gather information
b. Make a purchase
c. Recognize a need or want
d. Select and evaluate alternative
What is d. Select and evaluate alternative