FIBRE BASICS
This acronym stands for Fibre to the Home.
FTTH
This device converts the Fibre signal entering the home into an internet connection.
ONT
Billing starts immediately after this event occurs.
Service Activation
This is the once-off fee charged to deliver the S90 Router.
R199
These three letters stand for products that enhance a customer's Fibre experience.
VAS
This type of cable uses pulses of light instead of electricity to transmit data.
Fibre Optic Cable
This Fibre package has no monthly data limit.
Uncapped Fibre
This billing term means customers only pay for the days their service was active.
Pro-rata
The S90 Router supports this wireless technology.
Wi-Fi 6
This service keeps customers connected if their Fibre service is unavailable.
Backup LTE
This organisation owns and maintains the Fibre infrastructure.
Fibre Network Operator (FNO)
This type of Fibre connection has equal upload and download speeds.
Symmetrical Fibre
The first debit order may be processed within this many hours after activation.
48 Hours
Name THREE features of the S90 Router.
This Fibre service provides customers with a home telephone number.
Fixed Voice/VOiP
This company sells Fibre services to customers over an Open Access Network.
Internet Service Provider (ISP)
This service allows customers to keep their landline number when changing providers.
Geographic Number Porting (GNP)
Name TWO charges that may appear on the first invoice.
This type of household benefits the most from the S90 Router.
Homes with multiple connected devices
(or streamers, gamers, work-from-home users)
This optional product protects customers if qualifying unforeseen events affect their contract.
Contract Cover
Name FOUR advantages of Fibre.
Name all three Vodacom Fibre contract options.
Explain why a customer's first bill may be lower than their monthly subscription.
It contains pro-rata charges and once-off fees only—not the next full month's subscription.
Explain why customers pay the R199 fee.
It is a once-off delivery fee for the S90 Router.
Name FOUR Vodacom Fibre Value Added Services.