Infinity Functions
The infinity function used to answer a call
What is F1
We answer calls on this ring
What is the first ring
This website is used to search PSAP numbers, NOC numbers, and subscribers information if Scripting goes down
What is the Northern911 Portal
ANI
What is Automatic Number Identification
Our policy of how long (in minutes) we stay connected to lines
What is 2-minute policy
The infinity function used to manually dial out
What is F6
The button never to be pressed in the IS Scripting
What is cancel
In this website, the apartment or unit number can be found in the location details
What is the Intrado CCQT Tool
DID
What is Direct Inward Dialing
A call can be marked as this if a caller reaches us by mistake
What is a misdial
The infinity function used to manually hang up on a line
What is ALT + F12
This line is used when there is a language barrier with a caller
What is the translation/language line
This website 'speaks' to the Script and will populate PSAP numbers during a call
What is Bandwidth
What is Direct Inward System Access
This information is gathered on a 911 call for the United States
What is a Zip Code
The infinity function used to pull up the directory
The routing path that is used/listed last
What is routing path 9
This website is used to generate one-time use transfer numbers
What is 911 Enable
ILEC
What is Incumbent Local Exchange Carrier
This type of transfer number is used in BC and Alberta
What is ILEC
The infinity function used to add a repeat
What is F11
The yellow text in the IS Script
What is spoken scripting
The database that is always running in the background
What is Comwave
CRTC
What is Canadian Radio-Television & Telecommunications Commission
This piece of information must be the same to qualify for a subsequent call
What is the ANI/phone number