Elite Concepts
Florida State Realty Group
Magnetic Sponsoring
N.W.T Infotech
Diamond Trumpet Dawna
100
What is the Method of delivering messages?
What is Email Office
100
When a staff member is requested you...?
What is blind transfer to requested staff
100
How do you get a user name and password?
What is create an affiliate account. Here is the link to become an affiliate: www.getmagneticsponsoring.com
100
What are consider emergency on this account?
What are Medical ER, Fire/Flood, and if caller indicates it an ER
100
When a caller ask to speak to Dawna we do what?
What is TEXT the OFFICE
200
What is the statement "It was a pleasure speaking with you. I have gathered all the necessary information for one of our specialists to review. If you qualify for our program, you will be contacted. Thank you for calling. Good bye." Called after the end of a "LEAD" call
What is the closing.
200
When the caller is does not know the Realtor you?
What is Go to website, search for property Transfer to Realtor listed on website
200
On this account we do NOT ask for what information
What is asks for the caller's telephone number.
200
What information do we need to search for a product?
What is the part #
200
What type of marketing does the company do?
What is online and direct?
300
What is the company's answer phase
What is "Good Morning, this is OPERATOR. Who Am I speaking with?....Nice to meet you and if you're calling to sell a house, you've called the right number!
300
When the address is unknown or unlisted you?
What is Transfer to Realtor based on city. Ask for the city
300
There are ten types of these
What is situations/problems
300
When the caller ask for the website we do what?
What is provide website (information is public)
300
What are the days and times for the Business Presentation and Training?
What is Training on Saturdays at 10am and Business Presentations on Thursdays at 7pm
400
Elite concepts is not what?
What is we are not realtors
400
What is done with situation number 4?
What is Email Office and advise caller "Your information will be forwarded to the appropriate representative for follow up as soon as possible."
400
I just bought your product and can't find it anywhere. How do I get to it?
In order to access your digital product (s) purchase you must have an affiliate account with us. If you already have an account with us, be sure to login at www.magneticsponsoringonline.com and click on the "Products" tab in your back office. The digital products are located there along with any bonuses that may have been offered when purchasing
400
"I need to speak with Craig Barnes" what do we say and do with the message?
What is "He is not available at moment; can I help you with something." Email message to Mary
400
True or False We fill out the web for information for situation 2 and cancel out of TAS
False
500
What does Elite Concepts do and who are they interested in?
What is buy houses and are interested in yours no matter the condition or your situation.
500
What is done either way on situation 2 and 3
What is Either way email to listed realtor.
500
When and how are commissions paid?
What is Commissions are accumulated from the 1st to the 15th, then the 16th through the 31st. Commissions are paid within three days of the end of each cycle. Commissions are paid through 3 types: PayPal, AlertPay, and by check
500
What do we advise the caller if product has multiple prices?
What is "It looks like there are several configurations and prices for this item. Can I have customer support call you back or e-mail you a formal quote."
500
What statement is advised to the caller at the end of each sign up/info calls
"Dr. Dawna Wright's office just e-mailed you information about the Network Activities. She will call you personally within 24 hours. Feel free to connect with her on Facebook, Twitter, and Linked In.
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