BOALTC
Facility
Miscellaneous
Ombudsman
Resident Rights
100
1-800-815-0015
What is the toll free Madison number for the Board on Aging and Long Term Care?
100
One assigned facility
What is the responsibility of coverage for each volunteer?
100
http://longtermcare.wi.gov
What is the website for the Board on Aging and Long Term Care?
100
Amy Panosh, Julie Button and Carol Krielmelmeyer
Who are the Regional Ombudsmen that serve Northeast Wisconsin area volunteers?
100
the right to confidentiality concerning personal and medical information
What is the right to privacy?
200
Board on Aging and Long Term Care Board of Directors
What is appointed by the governor and approved by the legislature?
200
8AM to 8 PM, 7 days a week
What is the hours that Volunteer Ombudsman may make random weekly visits?
200
Act as eyes and ears
What is the role of the Volunteer Ombudsman?
200
Residents and tenants of nursing homes, CBRFs, Residential Care Apartment Complexes, Community Options Program and Family Care programs.
Who are the people that Ombudmen advocate on behalf of?
200
being valued as a person and treated with courtesy and respect
What is the right to dignity?
300
"To advocate for the interests of the state's citizens in need of long term care"
What is the Board on Aging and Long Term Care's Mission statement?
300
A monthly meeting where residents can make their concerns known to administration.
What is Resident Council?
300
Push wheelchairs, touch therapy dogs, assist residents with drinks.
What are things that volunteers do NOT do?
300
60 years and older
What is age of the consumers who are eligible for our services?
300
to be offered choices and make decisions
What is the right to self determination?
400
31 counties
What is the number of counties covered by the Volunteer Ombudsman Program?
400
Resident's dirty fingernails, staff not washing hands between resident care, soiled equipment
What are examples of poor infection control practices?
400
activity calendar, menu, ombudsman poster
What information is posted for the residents to easily see?
400
Advocacy, Education and Mediation
What are the main duties of the Ombudsmen?
400
October
What is the month that we emphasize Resident Rights?
500
Ombudsman, Volunteer Ombudsman Coordinators and Medigap Counselors
What are the departments within the Board on Aging and Long Term Care?
500
contact with staff person after a volunteer visit
What is the exit interview?
500
Criminal background check, 7 hour training , facility orientation with the coordinator and continuing in-services
What are the requirements for becoming a Volunteer Ombudsman?
500
Carol Krielmelmeyer, Regional Ombudsman headquartered in Stevens Point.
Who is the Nation's longest serving Ombudsman?
500
Guaranteed by federal and state laws
What are Resident Rights?
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